email campaign status sent but emails not receiving

Hello all,

im running orocommerce 1.5, and I believe my email smtp is properly configured, as the system can send email when new user has been added.

When trying to send an email campaign the status is shown to send, but the users in marketing list do not receive any email, rather this error message appears in prod.log

please assist
thanks

Topic

[vseniukParticipant]

Hello @saqibbhat96,

Thank you for reporting. Added issue to our backlog (internal id CRM-8742).

[saqibbhat96Participant]

Hello @vseniuk,

please let us know when the issue has been resolved.

thanks a lot

[Summa SolutionsParticipant]

Hi @vseniuk,
We are working in Oro 3.1 and we are having a similar issue.

1- When we create the “Marketing List” we can see the list of all the User that will receive the email.
2- After taht we created the “Email Campaign” with this List we can also see the compeleted list.
https://drive.google.com/open?id=1ZKadsWlTxBPVAquJuIWqgwCwDzbOFbeh
3- But, when we click on “Send” button the list is updated and does not display any email.
https://drive.google.com/open?id=1ONmBnA6HGiRxj1nXqDb4w2pr6cRYwr7w

Error Log:
https://drive.google.com/open?id=1Q6nFhlf3aiEMWesI0rFBj1mw3I_2kko8

[Author]

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