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This topic contains 1 reply, has 2 voices, and was last updated by  Artem Liubeznyi 5 years, 10 months ago.

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  • June 25, 2018 at 2:40 am #33102

    morningsun93
    Member

    Hello,

    When I view order on admin panel, I see the payment status and the payment history.
    Is there any way to add payment history on admin side?

    And how can I change the payment status in admin panel not front-end side?

    Thanks,

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  • June 27, 2018 at 1:48 am #33104

    Artem Liubeznyi
    Spectator

    Hi,

    We currently do not allow to change payment or order history to maintain integrity of this important data. Keep in mind that many countries mandate that all merchant transactions have to be recorded and reported.

    For similar reasons, our default back-office order management flow does not include payment methods nor option to manage payment status. This data can be managed via API (e.g. in an integration with a POS system or an ERP system) but we do not support direct “manipulations” out of the box.

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