Skip over navigation

Interested in more whitepapers? Look through our content library of insightful guides, whitepapers, and reports. Go to Library

Free Template:

Get Started on B2B eCommerce
with Our Sample RFP Template

Creating a Request For Proposal from scratch can be challenging and time-consuming. That’s why we’ve collected the most important business and technical questions any company should ask when researching different B2B eCommerce vendors.

Fill in the form to download the template for free:

By submitting this form you consent to Oro’s terms of use.

* Indicates Required Fields

Download The Template Now

Who is this eСommerce RFP template for?

What is an RFP?

A request for proposal (RFP) is a document with criteria businesses use to evaluate and narrow down their vendors when replatforming. It places vendors on an even playing field, helping businesses determine which vendor is best suited for them. 

You must carefully craft your questions that address priorities on the departmental, as well as company levels. This is why we prepared a comprehensive free RFP template for your business to help you select the best eCommerce vendor.

How to use the eCommerce RFP template?

When you compile and send out your RFP template, potential vendors can review it and choose to respond with how they plan to meet your requirements. Essentially, it’s an evaluation of B2B eCommerce capabilities or online marketplace features as demonstrated by your shortlisted vendor. In some cases, respondents may expand on specific questions or components of your RFP based on their perspective or industry experience.

As you get your RFP responses back, you can leave them as is, or resubmit a new RFP to reflect their feedback. Once you receive all the proposals, you can move on to the negotiation phase, or continue narrowing down your potential vendors with more detailed questions.

It doesn’t matter if it’s your first time launching a B2B eCommerce project or you’re re-platforming your existing website and vetting different vendors. Our sample B2B eCommerce RFP template is helpful for both in-house teams of B2B commerce companies, as well as for consultants/agencies researching different vendors on their client’s behalf.

This B2B eCommerce RFP guide is a must-read for:

  • Online Channel/eCommerce Managers
  • Business Digitization Consultants & Agencies
  • Business Owners
  • Chief Executive Officers/Presidents
  • Chief Marketing Officers, and Directors
  • IT Executives and Managers
  • Business Development Executives
Sample RFP Template

Why should you download this template?

We have collected the most essential questions you should ask a B2B eCommerce vendor to quickly realize if they can fit your business' B2B eCommerce requirements both at present and in the future. This B2B eCommerce RFP template is offered as an Excel spreadsheet so you can download it, add/delete questions, and re-use it as needed.

Operational Efficiencies

Vendor Profile Questionnaire

A profile you should fill out on each vendor before even talking to them to have a better understanding of their background and potential

B2B eCommerce Feature List

B2B eCommerce Feature List

A structured list of the B2B features you must inquire about, such as pricing, catalog management, marketing capabilities, checkout flows and more.

Technical Questionnaire

Technical Questionnaire

A cheat sheet your CIO will appreciate including the questions on security, technologies used, and IT infrastructure required to support the system.

Operational Efficiencies

Licensing and Pricing Questionnaire

All the must-ask tricky questions that will help you identify any hidden fees and additional expenses some vendors would never voice by themselves at an RFP stage.

.block_0121 .hero .ao-form #block-error p{ font-size:21px; line-height:1.3; } .block_0077 .criteria-block__number { background: #3979FF; } @media (max-width:1199px){ .block_0121-footer .back-top{ background-position: top 25px left 24px; background-size: 20px 20px; box-shadow: 0 4px 6px rgba(0,0,0,.1); align-items: center; opacity: 1; padding: 16px 26px 16px 56px; position: relative; right: 0; bottom: 0; z-index: 3; min-height: 68px; transition: all .3s ease; } } @media (max-width:991px){ .block_0121-footer{ display:none;} } .block_0121-footer .back-top__txt { font-weight: 700; font-size: 18px; line-height: 33px; color: #fff; }
Back to top

You will be redirected to [title]. Would you like to continue?

Yes No