eCommerce for Industrial Products Suppliers
State-of-the-art eCommerce made specifically for industrial distributors, manufacturers, and retailers
The industrial products eCommerce industry is still in its infancy, but giants like Amazon Business, Fastenal, and Grainger are rapidly growing their digital presence providing proof that industrial buyers want to purchase online. For example, Grainger’s digital channels account for nearly 80% of their total sales. If you’re involved in industrial B2B eCommerce or plan to grow in this market, you can’t afford to sit on the sidelines.
Key Benefits of an Industrial eCommerce Platform
- GROW YOUR SALES
- IMPROVE CUSTOMER EXPERIENCE
- AUTOMATE YOUR BUSINESS
- FUTURE-PROOF YOUR BUSINESS
Move to adjacent markets and expand your product offering
- Industrial eCommerce suppliers need an impactful online presence that grows leads and cultivates return customers. Launch SEO-friendly websites that are available 24/7 from any device and grow leads on auto-pilot.
- Build large catalogs consisting of multiple product libraries. Display products in configurable format (also known as matrix format) and help shoppers easily customize their batch orders consisting of different variations of the same product.
- Segment customers and market relevant products to them controlling visibility of the ones they don’t need. Increase customer satisfaction, average order value, and build the best industrial products resource around.
- Make forays into new markets and verticals. Accommodate all customers regardless of their preferences for language, currency, and payment options – and manage it all from one admin panel.
Offer personalized experiences that set your brand apart
- Help shoppers find what they’re looking for with powerful search. Allow customers to search and narrow industrial product results by item, part number, description, SKU, and other product attributes.
- Make life easier for customers with a personalized self-service portal. Provide access to up-to-date product and pricing data available to them 24/7 from any device.
- Support business requirements of any type with multi-level, permission-based access to industrial catalogs. Simplify the buying process with intuitive ordering and checkout sequences, as well as shipping options customized specifically for them.
- Streamline the negotiation process for large purchases. With RFP, CPQ and QTC workflows built in, there’s no need to switch platforms to negotiate, coordinate, and track contracts. Make it easy to reorder, purchase in bulk, and simplify complex approval processes.
Decrease manual functions, eliminate errors, and save costs
- Sell your industrial products to customers in various niches and markets. With multi-site and multi-organization capability, your sites stay independent while centralizing backend processes such as access roles, contracts, payment options and reporting.
- Eliminate time-consuming data entry with automation engines for product information, prices, negotiations, and promotions. Manage quotes and contracts on the fly, and focus on helping customers instead of mundane tasks.
- Bring CRM data into your B2B eCommerce platform with a built-in integration with OroCRM or easily integrate via API with any other CRM of choice. Build custom reports using our robust reporting engine and Google Analytics Enhanced Ecommerce integration.
- Break down data silos and maintain a single source of information with industrial eCommerce solutions from OroCommerce. Pull and synchronize data from your ERP, CRM, PIM, WHMS, marketing automation tools and other business systems.
Become a destination for the future industrial buyer
- Start off with a rock-solid infrastructure and maintain a leading edge in the competitive industrial products industry. OroCommerce’s robust API supports PWA and headless eCommerce implementation.
- Give customers peace of mind and remain at the forefront of privacy and security standards. OroCommerce is compliant with directives such as GDPR and CCPA; PCI DSS certified, and SOC2 Type 2 audited.
- Grow your revenue across multiple business models running in parallel. Build, expand, and maintain agility while selling B2B, B2B2C or D2C.
- Look into the future with confidence and build your industrial products business without technical limitations. Forget about switching platforms due to limitations on the number of SKUs, stores, API calls, and team members allowable.
Success Story: Gala Imports Boosts Customer Conversion by 50 Percent
Established in 1986, Gala Imports supplies glass containers to small and medium-size manufacturing businesses, handling thousands of SKUs including high-grade glassware used in pharmacy, homecare, and food storage applications.
Thanks to OroCommerce's unique B2B features and exceptional flexibility, we're increasing our online sales, building brand loyalty, and creating convenient, personalized shopping experiences for all our customers.
Why choose OroCommerce for Industrial Products?
Start selling more, faster
Get to market faster and diminish your time to ROI with a ready made eCommerce storefront and mobile website. Go live in mere months with a robust solution that’s within your budget and customized for your needs.
Leverage every growth opportunity
Spend less time worrying about your business apps’ capabilities and more time scaling your business. OroCommerce supports unlimited products, catalogs, teams, and customers. An extensive API and integration list makes it easy to add extensions and customizations.
Designed for B2B
OroCommerce comes with a robust set of B2B-specific features out-of-the-box ready for any industry vertical or business model. These features are a solid foundation for a B2B portal of any complexity from multi-branded industrial distributors site to personalized shopping experiences for every customer.
Powered by open-source ecosystem
Countless experts contribute to open source solutions, making them a more stable and secure option when compared to proprietary applications. Choose from a community of top developers and designers and build an eCommerce solution that’s truly yours.
Native CRM integration
Track customer activity and make smarter marketing decisions with a built-in enterprise-grade CRM system. OroCommerce comes included with OroCRM for a 360° view of customers, anywhere and anytime.
Around-the-clock support
Enterprise clients benefit from live around-the-clock support. All OroCommerce users have access to free resources like documentation, case study reports, videos, and a vibrant community.
Why choose OroCommerce for Industrial Products?
Start selling more, faster
Start selling more, faster
Get to market faster and diminish your time to ROI with a ready made eCommerce storefront and mobile website. Go live in mere months with a robust solution that’s within your budget and customized for your needs.
Leverage every growth opportunity
Leverage every growth opportunity
Spend less time worrying about your business apps’ capabilities and more time scaling your business. OroCommerce supports unlimited products, catalogs, teams, and customers. An extensive API and integration list makes it easy to add extensions and customizations.
Designed for B2B
Designed for B2B
OroCommerce comes with a robust set of B2B-specific features out-of-the-box ready for any industry vertical or business model. These features are a solid foundation for a B2B portal of any complexity from multi-branded industrial distributors site to personalized shopping experiences for every customer.
Powered by open-source ecosystem
Powered by open-source ecosystem
Countless experts contribute to open source solutions, making them a more stable and secure option when compared to proprietary applications. Choose from a community of top developers and designers and build an eCommerce solution that’s truly yours.
Native CRM integration
Native CRM integration
Track customer activity and make smarter marketing decisions with a built-in enterprise-grade CRM system. OroCommerce comes included with OroCRM for a 360° view of customers, anywhere and anytime.
Around-the-clock support
Around-the-clock support
Enterprise clients benefit from live around-the-clock support. All OroCommerce users have access to free resources like documentation, case study reports, videos, and a vibrant community.
Looking to streamline eCommerce for industrial products? Explore these resources:
Even though many of us prefer to shop on the web, your customers may prefer to do business offline. This guide goes over the various strategies to get your offline customers buying online smoothly.
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Looking for a B2B eCommerce platform but don’t know where to start? Check how the B2B eCommerce vendor landscape is looking in the 2020 IDC MarketScape report for B2B Digital Commerce.
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Your B2B eCommerce success starts with a great team. We created a list of recommendations you can implement now to offer the best environment for the people behind your business.
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