BUILDING BETTER B2B EXPERIENCES
OroCommerce Product Roadmap
OroCommerce innovates for manufacturers, distributors, wholesalers, and suppliers.
Our customers are leaders in their fields with incredible reach, scale, and complexity. When they need a solution that’s flexible enough at scale to support the most demanding of businesses, they go for the gold – OroCommerce, the gold standard in B2B commerce.
For a sneak peek at what we’re building now, take a look below. OroCommerce innovates across all of the sales processes, channels, and workflows that drive revenue and adoption for global B2B businesses.
Recently Shipped
Conversations - available in 6.0.5
Assist customers seamlessly with orders, address questions about quotes, request details for submitted RFQs, or provide general support—all within a single application, directly tied to the specific item being discussed:
- Initiated from an order, quote or RFQ page;
- Can be started by customer on the storefront;
- As well as by sales/support in the back-office;
- Familiar, thread-like structure for exchanging messages, including questions, answers, and follow-ups;
- Efficient conversation workflow for closing resolved or inactive conversations.
Building Now
AI-Powered SmartOrders (In Customer Beta)
Simplify order creation with this tool that converts emailed Purchase Orders and other documents into orders. Turn PDFs, Word documents, and even pasted text into orders – with AI.
With a drag & drop file importer, SmartOrder seamlessly generates orders from your inbox. No more hand-keying line items into the ERP or eCommerce system and hoping the customer got the part number and price correct.
Additionally, SmartOrder will validate the scanned data, highlighting any inconsistencies before you approve it. Does the PDF PO have the wrong price for a line item? We’ll see that automatically before a sales representative needs to look it up.
AI-Powered SmartAgent (In Customer Beta)
This LLM-powered tool assists buyers by answering specific questions about their catalog (only products they have permission to see), and specific questions about their account (only orders and details they have permission to know).
The SmartAgent can start a quote, create a shopping list, or place an order – all with intuitive, natural language commands. SmartAgent reduces friction and connects buyers with the information they need to make their own smart decisions.
Give a personalized, agent-like experience to your customers on any device, at any time. Access and permissions are fully respected, so you have complete control over what data is shown and what operations are allowed based on the user’s login and assigned role.
Field Sales PWA ETA 6.1
A mobile-first PWA sales app that empowers sales teams to take customer orders on the go – whether at a customer’s retail location, a remote manufacturing facility, or a bustling trade show:
- Operates seamlessly in low-connectivity environments, and even functions fully offline.
- Track planned routes, visit start/end times, monitor progress toward achieving sales goal and targets.
- Highly optimized UI provides easy access to essential customer details, product catalog, and swift order entry on mobile phones or tablets.
- Quick access to key customer sales metrics, individual/team performance and sales KPIs.
Order Management ETA 6.1
Improved the order management UX, allowing back-office users to process orders more efficiently:
- Identify orders synced through external integration with a third-party system.
- Clearer view of customer order history, optimized grid columns, improved clarity of order details and statuses, easier access to relevant actions.
- New “Close” and “Cancel” ACL permissions, restricted edits to closed/canceled orders, and removed “Shipped” and “Archived” statuses.
- Automatic total recalculation between main and sub-orders, and improved suborder edit forms (read-only customer, no billing address editing).
Invoice Management ETA 6.1
A self-service invoice portal provides easy access to past and current invoices, enabling faster payments, and reducing dependency on accounting and support teams:
- Customers can pay an invoice with a single click of a button.
- Invoices can be generated automatically or manually for individual orders or in bulk for all outstanding items.
- Send email notifications with attached invoice PDFs for easy viewing and printing.
- Invoices generated by third-party accounting software can be imported as well and paid within the customer portal.
Recurring Orders ETA 6.1
Introducing recurring orders, enabling buyers to automate repeat purchases for streamlined replenishment and efficiency:
- Customers can set up a new recurring order from scratch, or convert an existing order.
- Re-ordering frequency can be set for individual item replenishment or for repeating the entire order.
- Subscriptions can be pause, resumed and canceled.
- Sellers control whether items are reordered at the original price or the current price at the time of reorder.
- Invoices are generated automatically and sent to customers for review and payment.
Address Validation
Integrating FedEx and UPS address validation services ensures accuracy of shipping addresses, reduces errors, and streamlines the delivery process:
- Reduce costs associated with incorrect addresses, re-shipping fees and returned package processing.
- Enhances customer satisfaction with faster, more reliable deliveries.
- Different validation points can be enabled individually via system configuration: adding new or modifying an existing address during checkout, when adding to the address book, or when taking a phone order in the back-office, etc.