FROST & SULLIVAN PRESENTS:
Top B2B eCommerce Platforms on US Markets
A Comprehensive Look at the Future of B2B eCommerce
B2B commerce is becoming B2B eCommerce. As the way companies do business changes, the software they use to do business must change too. Frost & Sullivan took a comprehensive look at the future of B2B eCommerce to identify key drivers and restraints, growth opportunities, and how well existing top B2B eCommerce platforms serve the needs of this growing market. B2C solutions forced to work for B2B simply will no longer do.
The report specifically addresses the challenge of choosing the best B2B eCommerce platform for your business. It uses a number of technical and business criteria to identify the pros and cons of the most popular solutions on the US market. Depending on what B2B capabilities you are looking for, your budget constraints, and your company’s application ecosystem, this report provides a number of solid options to choose from.
Download this research to discover:
- B2B eCommerce trends and forecasts
- Growth opportunities provided by B2B eCommerce
- The shift in B2B customers’ demands and expectations
- Selection criteria for B2B eCommerce platforms
- Key vendors within the B2B eCommerce platform market
- Top B2B eCommerce platforms and their capabilities
Learn which B2B eCommerce Platforms are Leaders, Contenders and Challengers
This B2B eCommerce platform comparison offers valuable information for determining the platform that will best serve your business. You will learn how to assess B2B platforms to minimize risks and boost ROI for your eCommerce project. You will also have a big picture of the existing competition in the field so that you can plan for improvements that may be unavailable in your current platform.
True B2B Capability
B2B eCommerce has a different level of complexity than B2C with pricing fluctuations, customer-specific pricing, volume ordering, and product configuration.
Time to ROI
Solutions that work the best out of the box have the best ROI. These are the solutions that get you up and running quickly.
With a great user interface on both the back and front end, the eCommerce solution can cut costs, time, training, and unnecessary problems.
System Integrators and partners must be well-versed in integrating B2B tools and business management solutions, like ERP, PIM, CRM, and CMS, into a seamless solution.
B2B customers now expect to get enhanced product details, guided navigation, faceted and on-site search, request for quote, and configure-price-quote during their business shopping experience.
B2B eCommerce workflows can be complex requiring your business look for platforms that can easily customize and create new workflows.
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B2B eCommerce continues to grow as Forrester forecasts a compound annual growth rate (CAGR) of 10% for B2B eCommerce over the next five years. The research company also states that B2B eCommerce has already reached $1.1 trillion and represents 12% of total B2B sales in the US. Therefore, B2B companies who still do without an eCommerce technology are, in effect, missing out on an enormous sales channel, which will only get larger.
As a matter of fact, technology integration remains one of the biggest challenges for companies adopting B2B eCommerce. They often fear additional customizations that are part and parcel of B2B eCommerce, even with the top B2B eCommerce platforms. Going with premium platform vendors entails the risk of the unmanageable cost of implementation and support while lesser known technology providers might not look convincing in reference to their ability to deliver. Thus choosing the right B2B eCommerce platform can be tricky.
That’s why thorough research is key. Start with composing a shortlist of technical capabilities, business functions, performance requirements, third-party integrations, customizability and support needs for your upcoming B2B eCommerce project. Evaluate potential platforms and consider their capabilities against the total cost of ownership to have the best value for your business. Importantly, make sure your platform of choice will support your growth ambitions and ideally provide you with the competitive edge in your field. For this purpose, opt for customizable, scalable, and open for integrations solution that can evolve at your desired pace.