{"version":"1.0","provider_name":"OroCommerce","provider_url":"https:\/\/oroinc.com\/b2b-ecommerce","author_name":"Oro Team","author_url":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/author\/mnahirna\/","title":"Improving the Customer Experience B2B: Challenges, Metrics Advice | OroCommerce","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"mjr1vDuD0c\"><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/a-guide-to-b2b-customer-experience\/\">Improving the Customer Experience B2B: Challenges, Metrics Advice | OroCommerce<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/a-guide-to-b2b-customer-experience\/embed\/#?secret=mjr1vDuD0c\" width=\"600\" height=\"338\" title=\"&#8220;Improving the Customer Experience B2B: Challenges, Metrics Advice | OroCommerce&#8221; &#8212; OroCommerce\" data-secret=\"mjr1vDuD0c\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2022\/02\/B2B-Customer-Experiences-in-2022-A-Guide-to-Creating-Better-Digital-Customer-Experiences-social.png","thumbnail_width":540,"thumbnail_height":280,"description":"B2B buyers demand frictionless digital customer experiences. Use this guide to better understand the expectations of B2B buyers, identify the challenges B2B brands face, explore CX best practices, and get tips on how to elevate the B2B customer experience."}