{"id":147022,"date":"2017-12-15T04:40:24","date_gmt":"2017-12-15T12:40:24","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/"},"modified":"2017-12-15T04:40:24","modified_gmt":"2017-12-15T12:40:24","slug":"effective-lead-management-careful-planning-discipline","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/","title":{"rendered":"Lead Management Optimization Tips to Maximize Sales"},"content":{"rendered":"<p><em>This post has been\u00a0contributed by\u00a0<a href=\"https:\/\/www.softwaresuggest.com\">SoftwareSuggest<\/a>.<\/em><\/p>\n<p><span style=\"font-weight: 400;\">Without leads, your business will definitely fail. But, if you play your cards well, leads will graduate to customers who in turn become fierce <\/span><a href=\"https:\/\/neilpatel.com\/blog\/use-your-customers-to-market-your-brand\/\"><span style=\"font-weight: 400;\">ambassadors of your brand<\/span><\/a><span style=\"font-weight: 400;\">. I<\/span><span style=\"font-weight: 400;\">f you don\u2019t qualify your leads, you might pass over unbaked leads to your ambitious sales team. Again, your failure to nurture and route leads efficiently through the sales pipeline means valuable leads might fall through the cracks. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What happens to efforts, time and cash you spend chasing wind? \u00a0<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">You are going to lose \u2013 big time. <\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s briefly take a closer look at lead management process, its vital processes, and how adopting this strategy will win you the loyalty of newly acquired leads.<\/span><\/p>\n<h2><b>Lead management process<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Lead management is \u201ca sales process through which marketers identifies, qualifies, nurtures and passes off sales-ready leads to the sales team.\u201d <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally lead management system consists of four activities: lead identification which helps you determine buyer types you\u2019re after, lead generation, lead tracking, and lead processing.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-7058 aligncenter\" src=\"https:\/\/oroinc.com\/orocrm\/wp-content\/uploads\/sites\/8\/2018\/01\/lead-management-process.png\" alt=\"lead management process\" width=\"646\" height=\"460\" \/><\/p>\n<h3><b>Lead generation<\/b><\/h3>\n<p><a href=\"https:\/\/blog.hubspot.com\/marketing\/beginner-inbound-lead-generation-guide-ht\"><span style=\"font-weight: 400;\">HubSpot<\/span><\/a><i> <\/i><span style=\"font-weight: 400;\">defines the lead generation as \u201cthe process of attracting and converting strangers and prospects into someone who has indicated interest in your company&#8217;s product or service.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lead generation begins with lead prospecting, where marketing teams use marketing tools and systems to organize and store leads. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, landing a good lead it\u2019s not as easy as browsing the yellow pages for contacts and making random calls here and there. It takes time and efforts. According to a study conducted by International Data Group, 61% of marketers revealed that generating high-quality leads is the biggest challenge they face. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are various ways brands use to generate quality leads. For example, a blogger may provide compelling content in exchange for their audience\u2019s contact information. Also, when you fill in a form with your primary contact information \u2013 you become a lead. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are two forms of types of lead generation strategies:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Inbound<\/strong> lead generation\u2014 which involves activities like blogging, blogger outreach, SEO on-page optimization, guest blogging, blog syndication, social media updates, social media engagement, webinars, and development of premium content including eBooks, videos, calls-to-action, infographics, and landing pages.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Outbound<\/strong> lead generation \u2013 has to do with social media ads, the paid search (PPC), banner ads, direct mail native ads, media ads, email marketing, print ads, tradeshows, personal networking, and speaking engagements.<\/span><\/li>\n<\/ul>\n<h3><b>2. Lead tracking<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Thanks to lead tracking, marketing, and sales departments can easily work together to provide better customer experience and land more qualified leads that lead to more sales deals. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Lead tracking enables marketers to monitor the leads all the way from the source until they exit the sales pipeline. The process also involves monitoring the specific actions performed by each lead and then qualifies it to move one stage to the next stage of the sales funnel.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With effective lead management system, your marketing team can easily determine the source of the leads, the best outreach methods that yield better conversions and contact channels that responded well. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result, a marketer will discover the best campaigns that promise to deliver quality leads. Once the leads are qualified and sales-ready, they are passed to the sales departments for final action \u2013 closing the sale.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the generally accepted stages of the sales and marketing funnel:<\/span><\/p>\n<ul>\n<li><b>Stage1: Inquiry \u2013 <\/b><span style=\"font-weight: 400;\">Involves a general visitor or user whose interaction demonstrates a potential interest in product or service.<\/span><\/li>\n<li><b>Stage 2: Marketing Qualified Lead (MQL) \u2013 <\/b><span style=\"font-weight: 400;\">At this point, the lead\u2019s interaction with the provided marketing material indicates sales potential.<\/span><\/li>\n<li><b>Stage 3: Sales Accepted Lead (SAL) \u2013 <\/b><span style=\"font-weight: 400;\">This an MQL that sales department has accepted as a potential lead.<\/span><\/li>\n<li><b>Sales Qualified Lead (SQL):\u00a0<span style=\"font-weight: 400;\">Sales-ready lead.<\/span><\/b><\/li>\n<li><b>Closed Sale &#8211; <\/b><span style=\"font-weight: 400;\">The lead bought the service or product.<\/span><\/li>\n<\/ul>\n<h3><b>3. Lead processing<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Lead processing rotates about lead scoring and qualification, key processes that help filter, organize and prioritize leads by their potential value. Leads behave differently. There are those that close immediately or and those that take time to mature into a sales opportunity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Jim Obermayer\u2019 <\/span><a href=\"https:\/\/www.connectionmodel.com\/blog\/how-many-of-the-leads-you-generate-buy\"><span style=\"font-weight: 400;\">Rule of 45<\/span><\/a><span style=\"font-weight: 400;\">, \u00a045% of qualified leads will make a purchase within one year. While the statement might sound too generalized and not reflecting on the current business environment, it provides a vital benchmark that can help marketers put things into perspective. That way, you won\u2019t expect your lead management system to deliver sales-ready leads overnight.<\/span><\/p>\n<h3><b>4. Lead nurturing and scoring<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With lead nurturing, the marketing team builds relationships with potential clients who may not be ready to buy your product or service. In this case, the marketing department takes care of the leads along its pipeline. Using a supplementary technique, lead scoring, the marketer ranks the leads within the sales funnel. Lead scoring gives priority to high-ranking leads giving the team a better understanding of where the prospect stands on the sales cycle. When the lead makes a decision that qualifies it sales sales-ready, the marketing team passes the lead to the specialized Sales Development Reps (SDRs).<\/span><\/p>\n<p><b>Conclusion<\/b><\/p>\n<p><span style=\"font-weight: 400;\">You need leads to remain in business. However, for you to grow your leads from the source until they close to a sell, you need to adopt an efficient <\/span><span style=\"font-weight: 400;\">lead management system<\/span><span style=\"font-weight: 400;\">. You need a system that helps you map out the whole customer journey, enables you to generate, track, qualify and score your leads along the sales funnel. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, some businesses fail to allocate sufficient resource of lead qualification. As a result, the marketers will resort to \u2018obscure\u2019 methods that will cost your business best leads, give you bad publicity and most importantly lead to wastage of time resource. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em><strong>About the Author:<\/strong><\/em> Nilam Oswal is a Software Analyst at <\/span><a href=\"http:\/\/www.softwaresuggest.com\"><span style=\"font-weight: 400;\">SoftwareSuggest<\/span><\/a><span style=\"font-weight: 400;\">. When she&#8217;s not hard at work, she can be found wandering, reading and just generally having a good time in life. Follow Nilam on <a href=\"https:\/\/twitter.com\/softwaresuggest\">Twitter<\/a>, <a href=\"https:\/\/www.facebook.com\/SoftwareSuggest\/\">Facebook<\/a> or <a href=\"https:\/\/www.linkedin.com\/company\/3618255\/\">LinkedIn<\/a>.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This post has been\u00a0contributed by\u00a0SoftwareSuggest. Without leads, your business will definitely fail. But, if you play your cards well, leads will graduate to customers who in turn become fierce ambassadors of your brand. If you don\u2019t qualify your leads, you might pass over unbaked leads to your ambitious sales team. Again, your failure to nurture [&hellip;]<\/p>\n","protected":false},"author":44013,"featured_media":147023,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[208],"tags":[133],"class_list":{"0":"post-147022","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-sales-marketing","8":"tag-orocrm"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lead Management Optimization Tips to Maximize Sales<\/title>\n<meta name=\"description\" content=\"Lead management is a sales process through which marketers identifies, qualifies, nurtures and passes off sales-ready leads to the sales team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lead Management Optimization Tips to Maximize Sales\" \/>\n<meta property=\"og:description\" content=\"Lead management is a sales process through which marketers identifies, qualifies, nurtures and passes off sales-ready leads to the sales team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/\" \/>\n<meta property=\"og:site_name\" content=\"OroCommerce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OroCommerce-333319140210515\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-12-15T12:40:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2025\/10\/lead-management.png\" \/>\n\t<meta property=\"og:image:width\" content=\"760\" \/>\n\t<meta property=\"og:image:height\" content=\"440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Oro Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@orocommerce\" \/>\n<meta name=\"twitter:site\" content=\"@orocommerce\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Oro Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/\"},\"author\":{\"name\":\"Oro Team\",\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/#\/schema\/person\/4668389a908cbec4f872097fc097bb4b\"},\"headline\":\"Lead Management Optimization Tips to Maximize Sales\",\"datePublished\":\"2017-12-15T12:40:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/\"},\"wordCount\":971,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/#organization\"},\"image\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/effective-lead-management-careful-planning-discipline\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2025\/10\/lead-management.png\",\"keywords\":[\"OroCRM\"],\"articleSection\":[\"Sales &amp; 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