{"id":17843,"date":"2022-05-24T19:21:16","date_gmt":"2022-05-25T02:21:16","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=17843"},"modified":"2023-07-07T00:39:14","modified_gmt":"2023-07-07T07:39:14","slug":"payment-card-industry-data-security-standard-pci-dss-compliance-what-every-ecommerce-business-needs-to-know","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/payment-card-industry-data-security-standard-pci-dss-compliance-what-every-ecommerce-business-needs-to-know\/","title":{"rendered":"PCI DSS eCommerce Compliance: What Every eCommerce Business Needs to Know | OroCommerce"},"content":{"rendered":"<h2><span style=\"font-weight: 400;\">What is PCI DSS?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Payment Card Industry Data Security Standard (PCI DSS) is a compliance standard for an organization&#8217;s information security. It makes sure businesses securely handle the payment information of buyers from the major credit card companies, like Visa, MasterCard, American Express, etc. As of December 15, 2004, it has changed the individual requirements of each credit card brand. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This standard is governed by 12 main requirements on networks, systems and infrastructure, cardholder data handling, access control management and the procedural arrangements around this. The 12 main requirements combined can mount into 250+ separate rules where businesses holding payment card information will need to follow. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Does every company have to be compliant? How compliant does your business have to be?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Yes, every company that accepts credit card payments will have to prove their compliance in one of following ways: either a Self-Assessment Questionnaire or by Qualified Security Assessors.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There will be a difference in compliance requirements depending on how payments are accepted, but the main question to ask will be whether you want to store your customers\u2019 cardholder data. If you do, you immediately become subject to capital PCI-compliance requirements which means your business must validate against 250+ requirements. Everyone else will need to make sure they do not store, process, or transmit any cardholder data\/information on their systems or servers.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What are the PCI compliance requirements and where does one implement them? <\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The 12 PCI DSS requirements can be classified into three main subgroups:<\/span><\/p>\n<p><b>Infrastructure.<\/b><span style=\"font-weight: 400;\"> To ensure the infrastructure is compliant it must be secure enough to store cardholder data, and it is required that it has a firewall and an antivirus, none of the system defaults are used on the machines, the physical and virtual access to the infrastructure is secure, monitored and logged, and, in case of remote access &#8211; encrypted. <\/span><\/p>\n<p><b>Applications. <\/b><span style=\"font-weight: 400;\">They must be hosted on a compliant infrastructure, and built in a way compliant with all the requirements. For example, we at Oro build applications in compliance with <\/span><a href=\"https:\/\/www.pcisecuritystandards.org\/documents\/PCI%20SSC%20Quick%20Reference%20Guide.pdf\"><span style=\"font-weight: 400;\">PCI requirements<\/span><\/a><span style=\"font-weight: 400;\"> from the start. Every step of handling cardholder data must be encrypted and secured, especially when any bit of it may potentially be transmitted through open or public networks.<\/span><\/p>\n<p><b>Processes. <\/b><span style=\"font-weight: 400;\">To be PCI compliant, you must create clear information security policies and procedures regarding deployment, working with data, access management, and general data handling. You must also ensure appropriate staff training and regularly test and monitor security systems and processes. This will include managing access to the data with extreme care, using unique IDs with 2-factor authentication, granting access only on a need to know basis and only allowing trained personnel to have access to the sensitive data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, when integrating your systems with external providers or implementing new solutions, it\u2019s best to choose those compliant with PCI DSS so you don\u2019t have to go about complying with a gazillion additional integration requirements. <\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How do Oro solutions measure up? What is the shared responsibility when we use Oro products?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If OroCommerce is deployed in the OroCloud infrastructure, it offers your business a PCI DSS compliant solution. This means that you will get a secure and PCI-compliant infrastructure and will only have to take care of the procedural controls, internal employee training and policies. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">OroCommerce deployed in a non-OroCloud infrastructure already covers all Application requirements of PCI DSS, but the infrastructure, network security, procedures, and policies, as well as staff training, will be left to the client to be compliant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help you figure out which aspects of your eCommerce infrastructure you don&#8217;t have to worry about, as Oro has got it covered and where you still need to pay attention, we have created this &#8220;PCI DSS Shared Responsibility Matrix for OroCommerce&#8221;. We have listed the 12 main PCI DSS requirements in the table below and marked how OroCloud and on-premise infrastructures can address them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;+&#8221; &#8211; means that OroCommerce is responsible for this requirement and conforms to it;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;-&#8221; &#8211; means that in this particular configuration, OroCommerce cannot be responsible for conformity with this requirement, as it&#8217;s on the client&#8217;s side, and so the client is responsible for making sure their infrastructure meets it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;+\/-&#8221; &#8211; this configuration of OroCommerce conforms to the requirement, but there are areas and\/or processes out of our control that have to be taken care of on the client&#8217;s side.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Simplified PCI DSS Shared Responsibility Matrix for OroCommerce<\/span><\/h2>\n<table dir=\"ltr\" border=\"1\" cellspacing=\"5\" cellpadding=\"5\">\n<colgroup>\n<col width=\"25\" \/><\/colgroup>\n<colgroup>\n<col width=\"431\" \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">#<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><strong><i>PCI DSS Requirements<\/i><\/strong><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><strong><i>OroCloud-hosted OroCommerce PaaS solution<\/i><\/strong><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><strong><i>OroCommerce on-premise<\/i><\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">1<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\"> Install and maintain a <\/span><\/i><a href=\"http:\/\/searchsecurity.techtarget.com\/definition\/firewall\"><i><span style=\"font-weight: 400;\">firewall<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> configuration to protect cardholder <\/span><\/i><a href=\"http:\/\/searchdatamanagement.techtarget.com\/definition\/data\"><i><span style=\"font-weight: 400;\">data<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">2<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Do not use vendor-supplied <\/span><\/i><a href=\"http:\/\/whatis.techtarget.com\/definition\/default\"><i><span style=\"font-weight: 400;\">defaults<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> for system <\/span><\/i><a href=\"http:\/\/searchsecurity.techtarget.com\/definition\/password\"><i><span style=\"font-weight: 400;\">passwords<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> and other security parameters.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">3<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Protect <\/span><\/i><a href=\"http:\/\/searchstorage.techtarget.com\/definition\/data-at-rest\"><i><span style=\"font-weight: 400;\">stored cardholder data<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.**<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">-\/+<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">4<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><a href=\"http:\/\/searchsecurity.techtarget.com\/definition\/encryption\"><i><span style=\"font-weight: 400;\">Encrypt<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> transmission of cardholder data across open, public networks.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">5<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Use and regularly update <\/span><\/i><a href=\"http:\/\/searchsecurity.techtarget.com\/definition\/antivirus-software\"><i><span style=\"font-weight: 400;\">antivirus software<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.* <\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+\/-<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">6<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Develop and maintain secure systems and applications.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">7<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Restrict access to cardholder data by business <\/span><\/i><a href=\"http:\/\/searchsecurity.techtarget.com\/definition\/role-based-access-control-RBAC\"><i><span style=\"font-weight: 400;\">need-to-know<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">.** <\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+\/-<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">-\/+<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">8<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Assign a unique ID to each person with computer access.***<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+\/-<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">-\/+<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">9<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Restrict physical access to cardholder data.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">10<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Track and monitor all access to network resources and cardholder data.**<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">-\/+<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">11<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Regularly test security systems and processes.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+\/-<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 5px;\" height=\"70\"><i><span style=\"font-weight: 400;\">12<\/span><\/i><\/td>\n<td style=\"padding-left: 15px;\" height=\"70\"><i><span style=\"font-weight: 400;\">Maintain a policy that addresses information security.<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">+\/-<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">&#8211;<\/span><\/i><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em><span style=\"font-weight: 400;\">* Oro is compliant on its part of the OroCommerce application security, and the Client is responsible for keeping the equipment and applications they are using up-to-date<br \/>\n<\/span><\/em><em><span style=\"font-weight: 400;\">** OroCommerce implemented on OroCloud gives all the necessary tools to track and monitor who accesses the network and cardholder data.<br \/>\n<\/span><\/em><em><span style=\"font-weight: 400;\">*** Oro does not restrict access or assign unique IDs to the users, but we give our clients the <\/span><span style=\"font-weight: 400;\">tools to manage this.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Complying with PCI DSS requirements is not just a mere formality, but a way to promote loyalty and trust among potential and existing clients. It\u2019s a healthy information security practice followed by most of your peers and competitors.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is PCI DSS? The Payment Card Industry Data Security Standard (PCI DSS) is a compliance standard for an organization&#8217;s information security. It makes sure businesses securely handle the payment information of buyers from the major credit card companies, like Visa, MasterCard, American Express, etc. As of December 15, 2004, it has changed the individual [&hellip;]<\/p>\n","protected":false},"author":23961,"featured_media":109228,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[210],"tags":[],"class_list":{"0":"post-17843","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-b2b-ecommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PCI DSS eCommerce Compliance: What Every eCommerce Business Needs to Know | OroCommerce<\/title>\n<meta name=\"description\" content=\"PCI DSS is a list of security requirements for eCommerce websites handling credit card data. 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