{"id":18226,"date":"2018-03-01T12:06:23","date_gmt":"2018-03-01T20:06:23","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=18226"},"modified":"2021-05-11T02:41:49","modified_gmt":"2021-05-11T09:41:49","slug":"training-thursday-integrating-ups-shipping-orocommerce","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/","title":{"rendered":"Training Thursday: Integrating UPS Shipping for B2B eCommerce"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Just like retail customers, business customers expect transparent shipping rates, fast, on-time order shipping with firm delivery dates, and hassle-free returns. That\u2019s why OroCommerce <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/doc\/current\/user-guide\/shipping\/#integration-with-shipping-providers\"><span style=\"font-weight: 400\">supports integration<\/span><\/a><span style=\"font-weight: 400\"> with <\/span><a href=\"https:\/\/www.ups.com\/us\/en\/Home.page\"><span style=\"font-weight: 400\">UPS<\/span><\/a><span style=\"font-weight: 400\"> along with other major shipping carriers such as <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/doc\/current\/user-guide\/shipping\/configuration\/fedex-integration\/#doc-integrations-fedex\"><span style=\"font-weight: 400\">FedEx<\/span><\/a><span style=\"font-weight: 400\"> and<\/span><a href=\"https:\/\/marketplace.oroinc.com\/package\/orocommerce-dpd-integration\"><span style=\"font-weight: 400\"> DPD<\/span><\/a><span style=\"font-weight: 400\"> right out of the box. Today\u2019s Training Thursday looks at the benefits of <\/span><span style=\"font-weight: 400\">UPS shipping for B2B eCommerce<\/span><span style=\"font-weight: 400\">, shows how to configure the UPS shipping method integration, and provides actionable <\/span><span style=\"font-weight: 400\">UPS shipping eCommerce tips<\/span><span style=\"font-weight: 400\"> to help you control shipping costs.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Benefits of <\/span><span style=\"font-weight: 400\">UPS Shipping for B2B eCommerce<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Timely shipping is central to successful, long-term B2B buyer-seller relations. But shipping can be a source of friction between buyers and sellers. You must minimize cost and breakage while still providing the quick delivery customers demand. Close collaboration with a trusted shipper is the answer. United Parcel Service (UPS) is a worldwide shipper and should be considered when picking a freight partner. Here are a few benefits of <\/span><span style=\"font-weight: 400\">shipping UPS for B2B eCommerce<\/span><span style=\"font-weight: 400\">. <\/span><\/p>\n<p><span style=\"font-weight: 400\">First, UPS provides domestic and international shipping services within 220+ countries. That\u2019s the kind of coverage you need if you ship abroad. Second, UPS is the third largest global shipping operator with about a 22% market share in 2017. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-18229\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share-664x440.png\" alt=\"b2b-shipping-providers-share\" width=\"664\" height=\"440\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share-664x440.png 664w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share-694x460.png 694w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share-768x509.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share-317x210.png 317w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-providers-share.png 827w\" sizes=\"auto, (max-width: 664px) 100vw, 664px\" \/><\/p>\n<p style=\"text-align: center\"><i><span style=\"font-weight: 400\">Global market share of couriers and local delivery service providers in 2017, source: <\/span><\/i><a href=\"https:\/\/www.statista.com\/statistics\/236309\/market-share-of-global-express-industry\/\"><i><span style=\"font-weight: 400\">Statista<\/span><\/i><\/a><\/p>\n<p><span style=\"font-weight: 400\">From inbound supply chain management to outbound LTL and parcel services, UPS provides shipping solutions for small, mid-size, and enterprise-level companies with negotiated rates. In 2015, \u00a0<\/span><a href=\"https:\/\/www.pymnts.com\/news\/b2b-payments\/2015\/b2b-surpasses-b2c-for-ups\/\"><span style=\"font-weight: 400\">UPS services to the B2B sector outpaced B2C <\/span><\/a><span style=\"font-weight: 400\">(55% vs 45%).<\/span><\/p>\n<h2><span style=\"font-weight: 400\">UPS APIs for eCommerce Platforms<\/span><\/h2>\n<p><span style=\"font-weight: 400\">UPS supports B2B by developing a variety of Application Programming Interfaces (APIs). \u00a0The Shipping API enables a seamless integration of UPS services into eCommerce platforms. With the UPS Shipping APIs integrated into your B2B eCommerce site, you can streamline your shipping processes and decrease shipment preparation time while boosting customer satisfaction with timely and easy order delivery. Specifically, you\u2019ll be able to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Provide buyers accurate real-time rates and delivery estimates for domestic and international shipments.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Ensure order status transparency by giving online access to instant tracking information.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Allow buyers to select shipment priority and view UPS shipping rates when completing checkout.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Increase productivity efficiency and reduce errors that can occur during manual processing of orders.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Generate labels automatically when orders are submitted.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">As an OroCommerce seller, all you need to do to leverage these benefits is set up the UPS integration in your OroCommerce store. Creating a UPS integration is easy. \u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Creating a UPS Integration in OroCommerce<\/span><\/h2>\n<p><span style=\"font-weight: 400\">The UPS integration in OroCommerce lets you use the UPS APIs to integrate their shipping functionality directly into your webstore. This gives the ability to provide your B2B customers access to multiple UPS delivery options at checkout. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Once you\u2019ve created the UPS integration with OroCommerce, you can set up a <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/doc\/current\/user-guide\/shipping\/#shipping-rules-configuration\"><span style=\"font-weight: 400\">shipping rule <\/span><\/a><span style=\"font-weight: 400\">to define how the UPS shipping options are displayed based on different locations. As shown below, the UPS shipping options offered to a US-based customer (image A) are different than those shown to your UK buyer (image B).<\/span><\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18228\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1-760x374.png\" alt=\"b2b-shipping-orocommerce1\" width=\"624\" height=\"307\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1-760x374.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1-720x354.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1-768x378.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1-360x177.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/b2b-shipping-orocommerce1.png 823w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><br \/>\n<i><span style=\"font-weight: 400\">Different UPS shipping options displayed on the storefront based on location<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400\">To configure the UPS integration for your OroCommerce store, first, ensure <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/doc\/current\/user-guide\/shipping\/configuration\/shipping-method-integrations\/#prepare-for-integration\"><span style=\"font-weight: 400\">you\u2019ve created a UPS account and established a connection <\/span><\/a><span style=\"font-weight: 400\">with the UPS API. Then simply click <\/span><b><i>System &gt; Integrations &gt; Manage Integrations &gt; Create Integration &gt; <\/i><\/b><span style=\"font-weight: 400\">and select <\/span><b><i>UPS <\/i><\/b><span style=\"font-weight: 400\">as integration type in the <\/span><b><i>Type<\/i><\/b><span style=\"font-weight: 400\"> field on the form that opens. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-18230\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups-760x256.png\" alt=\"orocommerce-shipping-ups\" width=\"760\" height=\"256\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups-760x256.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups-720x243.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups-768x259.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups-360x121.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/orocommerce-shipping-ups.png 1032w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Provide a <\/span><b><i>Name<\/i><\/b><span style=\"font-weight: 400\"> and <\/span><b><i>Label<\/i><\/b><span style=\"font-weight: 400\"> for your new integration as well as the access key, API username and password, and UPS account number created by UPS when you registered at <\/span><a href=\"https:\/\/www.ups.com\/\"><span style=\"font-weight: 400\">UPS.com<\/span><\/a><span style=\"font-weight: 400\">. In the <\/span><b><i>Pickup Type<\/i><\/b><span style=\"font-weight: 400\">, select the package pickup option<\/span><span style=\"font-weight: 400\"> for this shipping method (e.g., Regular Daily Pickup, Customer Counter, One Time Pickup and other).<\/span><\/p>\n<p><span style=\"font-weight: 400\">Provide the desired destination country in the <\/span><b><i>Country field<\/i><\/b><span style=\"font-weight: 400\">. If you sell globally, simply create a dedicated UPS integration for each country where you want to deliver with UPS. Once you\u2019ve selected the destination country, the list of UPS shipping options appears where you can select the levels of service you wish to offer. Remember, \u00a0for global shipping, customers in different countries have access to different shipping services. To verify the connection, click the<\/span> <b><i>Check UPS<\/i><\/b><span style=\"font-weight: 400\"> Connection button.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, to enable the UPS integration set the status to <\/span><b><i>Active<\/i><\/b><span style=\"font-weight: 400\"> and click <\/span><b><i>Save<\/i><\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\"> For complete information on <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/doc\/current\/user-guide\/shipping\/configuration\/shipping-method-integrations\/#configure-a-ups-integration-in-orocommerce\"><span style=\"font-weight: 400\">Configuring a UPS Integration in OroCommerce<\/span><\/a><span style=\"font-weight: 400\">, refer to the Shipping Method Integration Documentation. <\/span><\/p>\n<p><span style=\"font-weight: 400\">If you\u2019re a visual learner, check out the<\/span> <a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/media-library\/how-to-create-a-ups-shipping-integration\/#play=oA_93zuVAvE\"><b>How to Create a UPS Shipping Integration<\/b><\/a><span style=\"font-weight: 400\"> video tutorial. It demonstrates how to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Configure a native UPS integration into your OroCommerce store. <\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Create a UPS <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-configuring-shipping-rules-shipping-method-integrations\/\"><span style=\"font-weight: 400\">shipping method integration and shipping rule<\/span><\/a><span style=\"font-weight: 400\"> to make the UPS services available to buyers at checkout. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">The video also shows the UPS shipping methods that are available to domestic and international customers who place orders on the same webstore.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">UPS Shipping eCommerce Tips<\/span><span style=\"font-weight: 400\"> To Trim Shipping Costs <\/span><\/h2>\n<p><span style=\"font-weight: 400\">Shipping is a major cost center. However, there are ways to control costs. \u00a0Use these <\/span><span style=\"font-weight: 400\">UPS shipping tips<\/span><span style=\"font-weight: 400\"> and tricks we\u2019ve put together to help you save money without compromising on customer service. \u00a0<\/span><\/p>\n<p><b>Order free shipping supplies<\/b><\/p>\n<p><span style=\"font-weight: 400\">Shipping supplies can get expensive. Luckily, UPS <\/span><a href=\"https:\/\/www.ups.com\/us\/en\/help-center\/packaging-and-supplies\/supplies-forms.page\"><span style=\"font-weight: 400\">offers<\/span><\/a><span style=\"font-weight: 400\"> a selection of free supplies. As a \u00a0UPS shipper, use their freebies such as labels, pouches, and shipping documents. If you ship Express, free boxes and envelopes are also available.<\/span><\/p>\n<p><b>Use UPS Hundredweight Service<\/b><\/p>\n<p><span style=\"font-weight: 400\">If orders shipping to the same location on the same day are between 100 and 500 pounds, use UPS Hundredweight service instead of less than load (LTL). These shipments don\u2019t require a pallet, so that saves shipping weight. Less shipping weight means less shipping cost. Plus, you\u2019ll save on LTL fees such as inside-delivery. <\/span><\/p>\n<p><b>Thermal label printers<\/b><\/p>\n<p><span style=\"font-weight: 400\">Using a thermal printer designed specifically to print shipping labels pays off. t saves time because thermal printers are fast. \u00a0It saves money because you don\u2019t need to buy toner or ink. <\/span><\/p>\n<p><b>Smaller package size<\/b><\/p>\n<p><span style=\"font-weight: 400\">UPS sets shipping charges based on billable weights. The actual weight is compared to the dimensional weight and the greater of the two is applied to the shipping rate. \u00a0Here\u2019s where you can strategize. To reduce overall shipping costs and exclude extra charges, choose the smallest possible boxes with the lightest fill material. <\/span><\/p>\n<p><b>Negotiated rates and special offers<\/b><\/p>\n<p><span style=\"font-weight: 400\">Just as you negotiate prices with your customers, UPS is willing to negotiate prices with once. You have established shipping records, reach out to your UPS representative to negotiate the rates that are best for how and where you ship. If you are a low volume shipper, discounts are still available. Check out \u00a0UPS special <\/span><a href=\"https:\/\/www.ups.com\/us\/en\/services\/small-business\/Special-Offers-Discounts.page\"><span style=\"font-weight: 400\">solutions for small businesses<\/span><\/a><span style=\"font-weight: 400\">, such as, <\/span><a href=\"https:\/\/www.ups.com\/mrd\/promodiscount?loc=en_US&amp;promoCd=BEWBPJFW0\"><span style=\"font-weight: 400\">UPS Connect<\/span><\/a><span style=\"font-weight: 400\"> that provides new subscribers with a 20% discount on air and international shipping.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Have you discovered a \u00a0real shipping cost saver or have an experience you would like to share about the UPS integration? Share it with the community in the comments below. <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Just like retail customers, business customers expect transparent shipping rates, fast, on-time order shipping with firm delivery dates, and hassle-free returns. That\u2019s why OroCommerce supports integration with UPS along with other major shipping carriers such as FedEx and DPD right out of the box. Today\u2019s Training Thursday looks at the benefits of UPS shipping for [&hellip;]<\/p>\n","protected":false},"author":23961,"featured_media":18227,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[6],"tags":[103],"class_list":{"0":"post-18226","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-product-news-updates","8":"tag-orocommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Training Thursday: Integrating UPS Shipping for B2B eCommerce<\/title>\n<meta name=\"description\" content=\"Today\u2019s Training Thursday looks at the benefits of UPS shipping for B2B eCommerce, shows how to configure the UPS shipping method integration, and provides actionable UPS shipping eCommerce tips to help you control shipping costs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Training Thursday: Integrating UPS Shipping for B2B eCommerce\" \/>\n<meta property=\"og:description\" content=\"Today\u2019s Training Thursday looks at the benefits of UPS shipping for B2B eCommerce, shows how to configure the UPS shipping method integration, and provides actionable UPS shipping eCommerce tips to help you control shipping costs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/\" \/>\n<meta property=\"og:site_name\" content=\"OroCommerce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OroCommerce-333319140210515\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-01T20:06:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-11T09:41:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/ups-shipping-for-b2b-ecommerce.png\" \/>\n\t<meta property=\"og:image:width\" content=\"790\" \/>\n\t<meta property=\"og:image:height\" content=\"440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Anna Korolekh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@orocommerce\" \/>\n<meta name=\"twitter:site\" content=\"@orocommerce\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Anna Korolekh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/\"},\"author\":{\"name\":\"Anna Korolekh\",\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/#\/schema\/person\/6e951d88bc4f54fe8fe24c751e6ac926\"},\"headline\":\"Training Thursday: Integrating UPS Shipping for B2B eCommerce\",\"datePublished\":\"2018-03-01T20:06:23+00:00\",\"dateModified\":\"2021-05-11T09:41:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/\"},\"wordCount\":1166,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/#organization\"},\"image\":{\"@id\":\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/training-thursday-integrating-ups-shipping-orocommerce\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/03\/ups-shipping-for-b2b-ecommerce.png\",\"keywords\":[\"OroCommerce\"],\"articleSection\":[\"Product News &amp; 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