{"id":31344,"date":"2018-05-17T06:00:13","date_gmt":"2018-05-17T13:00:13","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=31344"},"modified":"2022-05-18T14:22:53","modified_gmt":"2022-05-18T21:22:53","slug":"chinas-ecommerce-market-potential-by-the-numbers","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/chinas-ecommerce-market-potential-by-the-numbers\/","title":{"rendered":"China\u2019s eCommerce Market Potential By the Numbers"},"content":{"rendered":"<p style=\"text-align: left;\"><em>Originally posted in German by\u00a0<a href=\"https:\/\/www.unit-m.de\/china-als-ecommerce-markt-zahlen-und-fakten\/\">Unit-M<\/a>.<\/em><\/p>\n<p><span style=\"font-weight: 400;\">With nearly 1.4 billion residents, China is a very lucrative market. According to the <\/span><a href=\"https:\/\/www.destatis.de\/EN\/Homepage.html\"><span style=\"font-weight: 400;\">Federal Statistical Office<\/span><\/a><span style=\"font-weight: 400;\">, China became Germany&#8217;s largest trading partner for the second time in a row in 2017, having produced trade volume of over \u20ac186,6 billion. -. China is not only an importer, it\u2019s becoming a highly valuable buyer of German-manufactured goods. As <\/span><a href=\"https:\/\/de.statista.com\/infografik\/5009\/deutschlands-wichtigste-handelspartner\/\"><span style=\"font-weight: 400;\">Statista\u2019s graph<\/span><\/a><span style=\"font-weight: 400;\"> shows, China is Germany\u2019s third most important exporter. However, in comparison to the USA or France, business relations with China are still not that common, especially with small and medium-sized businesses (SMEs). This post will provide you with information about the Chinese market, its eCommerce environment, and tips to operate a website successfully in this lucrative market.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Presenting China as a Market<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">56% of all Chinese are already internet users. The majority of the population speaks either Mandarin or Cantonese. The <\/span><a href=\"https:\/\/www.cia.gov\/library\/publications\/the-world-factbook\/\"><span style=\"font-weight: 400;\">age distribution of the population<\/span><\/a><span style=\"font-weight: 400;\"> is as follows: \u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-large wp-image-31345 aligncenter\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56-760x308.png\" alt=\"china age distribution ecommerce\" width=\"760\" height=\"308\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56-760x308.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56-720x291.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56-768x311.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56-360x146.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2018\/05\/China-as-an-eCommerce-Market-Figures-Facts-Potentials-2018-05-11-22-39-56.png 855w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The ratio of women to men in terms of age distribution is practically even. The percentage of <\/span><span style=\"font-weight: 400;\">men is only slightly higher than that of women among 0-24-year-olds. The percentage of 25-54-year-olds is high, and this is the demographic of the typical eCommerce target audience.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Between 2012-2016, the <\/span><a href=\"http:\/\/www.worldbank.org\/\"><span style=\"font-weight: 400;\">official unemployment rate <\/span><\/a><span style=\"font-weight: 400;\">in China was around 4.6%.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The inflation rate was 2.0% in 2016. The <\/span><a href=\"http:\/\/www.oecd.org\/\"><span style=\"font-weight: 400;\">Consumer Confidence Index<\/span><\/a><span style=\"font-weight: 400;\"> has constantly grown since April 2016 and reached 99.81 in December 2016.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2017 the growth rate<\/span><a href=\"https:\/\/de.statista.com\/\"><span style=\"font-weight: 400;\"> of online buyers<\/span><\/a><span style=\"font-weight: 400;\"> was slightly higher than 10%. More than <\/span><a href=\"http:\/\/cnnic.com.cn\/index.htm\"><span style=\"font-weight: 400;\">500 million Chinese already use eCommerce<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"http:\/\/www.ecommercefoundation.org\/\"><span style=\"font-weight: 400;\">Chinese eCommerce market is expected to increase by 15%<\/span><\/a><span style=\"font-weight: 400;\"> in the future.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">(The <\/span><a href=\"https:\/\/www.azoyagroup.com\/de\/\"><span style=\"font-weight: 400;\">most popular product categories sold online in China<\/span><\/a><span style=\"font-weight: 400;\"> are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cosmetics (45.7%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Baby products (39.3%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food supplements (38.6%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clothing and shoes (38%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Digital products (30.6%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Bags and suitcases (26.1%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sports and outdoor items (26%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Electronic household appliances (24.4%)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Toys and gifts (23.1%)<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In 2016, mobile payments were <\/span><a href=\"https:\/\/www.mckinsey.de\/\"><span style=\"font-weight: 400;\">$790 billion<\/span><\/a><span style=\"font-weight: 400;\">. This is 11 times the volume in the US. This trend is on target to continue in 2018.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">There are a total of <\/span><a href=\"http:\/\/www.100ec.cn\/\"><span style=\"font-weight: 400;\">3 million individuals employed<\/span><\/a><span style=\"font-weight: 400;\"> in China&#8217;s eCommerce industry.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">At the same time, the cross-border trade share keeps increasing. While the share was only 3.1% in 2015, it grew to 5.5% in 2017 and is anticipated to reach 7.0% this year. Guangdong, Shanghai, and Beijing are the most active regions.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The Chinese particularly like to buy online on special shopping days like Black Friday and Cyber Monday. They prefer overseas shopping to domestic due to the quality and brands available. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The<\/span><a href=\"http:\/\/www.rkylingroup.com\/en\/\"><span style=\"font-weight: 400;\"> major obstacles in the way of cross-border eCommerce trade<\/span><\/a><span style=\"font-weight: 400;\"> are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Branding<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fragmented channels<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Multiple supply chains<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">China\u2019s eCommerce Environment<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For most Chinese, the main reason for shopping online is <\/span><a href=\"https:\/\/home.kpmg.com\/de\/de\/home.html\"><span style=\"font-weight: 400;\">convenience (50%)<\/span><\/a><span style=\"font-weight: 400;\">, followed by <\/span><a href=\"https:\/\/yougov.de\/\"><span style=\"font-weight: 400;\">online payment security<\/span><\/a><span style=\"font-weight: 400;\"> (38%).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Most Chinese eCommerce shoppers have a higher income than their local brick and mortar shopping neighbors. More than 22% earn over 8000 yuan, the equal of approximately \u20ac1000 at the end of 2017.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The most popular eCommerce product categories are lifestyle (66%) and fashion (61%), while premium products have less demand (only 14%).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Compared to the US, the Chinese market maintains a remarkably professional attitude. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In 2016, Alibaba Payment processed 120,000 transactions per second in China, while the leading US payment providers only completed 38,000 transactions per second. If you do business in China, you must be prepared for volume.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Technical Tips for Online Sales in China<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to operate online in China, you\u2019ll need to be prepared to face \u00a0the following challenges:<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"> Localization<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Of course, you need to localize your site to accommodate the different languages and currencies but you need to make changes for culture as well. To Western eyes, Chinese websites look crowded, busy, and almost overwhelming. \u00a0They are heavy on information displayed. That\u2019s a key difference that requires close attention. The minimalist design concept that prevails in the West is not really tailored to the eCommerce audience in China. Chinese site visitors want extensive product information to form their opinion about your goods, while Western buyers are looking for <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Unique_selling_proposition\"><span style=\"font-weight: 400;\">unique selling propositions<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll also want to localize promotions. It pays to be aware of major holidays such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">January: Chinese Lunar New Year<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">February: Chinese Lantern Festival<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">March 8: Chinese Qingming Festival<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">May 1: Labor Day<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">June: Chinese Dragon Boat Festival<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">August: Chinese Valentine&#8217;s Day<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">September: Mid-Autumn festival<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">November: Single\u2019s Day<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">December 12: \u2018Double Twelve\u2019 sale<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"> The Great Firewall<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Chinese government regularly monitors hundreds of thousands of domains to \u201cprotect\u201d their citizens from \u201cdodgy\u201d content. Websites that fail the inspection may be blocked. Candidates for blocking are generally:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pornographic<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gambling-related<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Providers of religious, political and anti-government content<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">News sites and blogs<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Even companies that do not fall into these categories should be cautious about commenting on Twitter or Facebook, as these social media channels are banned in China. Be sure your site is free of \u201cambiguous, misleading content\u201d as these are exactly the significant cultural differences that can affect the way symbolic and figurative language are perceived.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Load Time<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Everyone knows how important it is to load pages quickly. Ensuring fast loading times in China may require you to bypass the Great Firewall discussed above. There are infrastructure problems in the Chinese network as well. Many businesses attempt to resolve these issues by using host servers in Hong Kong. Although Hong Kong is technically part of China, it has special status and is located outside the Great Firewall. Unfortunately, hosting in mainland China only partially solves the load time issues as infrastructure problems continue to cause high lag times.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">SEO and SEM<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Search engines are as important in China as they are in the West. However, 70% of the Chinese population use inland search engine <\/span><a href=\"http:\/\/www.baidu.com\/\"><span style=\"font-weight: 400;\">Baidu<\/span><\/a><span style=\"font-weight: 400;\"> and not Google. When it comes to relevance assessment, Baidu works similar to Google, with a few remarkable differences. For example, Googlebots know exactly what is important information and where to find it. With Baidu, it\u2019s namely positioning that determines whether data will be indexed at all. That\u2019s why it\u2019s crucial to place all important information and keywords as high as possible on the website.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Content is still king in China. However, Chinese websites are much more multimedia content-intensive than these in the West, which complicates the matter. Chinese search engines still evaluate pages based on load time, so slow loading impacts site page indexation.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Mobile is a Must<\/span><\/h2>\n<p>Over 90% of all internet users in China go online from mobile devices. The move to mobile is happening even faster in Asia than in the West. While Western websites should be responsive and render well on a variety of devices, in China responsive design is not optional.<\/p>\n<p><span style=\"font-weight: 400;\">The mobile platform is the base in China. That\u2019s why the majority of Chinese websites are optimized specifically for mobile devices.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Chat is Another Must for B2B in China<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While online chat features are not common in the German market, they are a must for the Chinese market, even B2B websites. That\u2019s because Chinese buyers are accustomed to negotiating while ordering, using a feature such as <\/span><a href=\"https:\/\/www.marketingtochina.com\/wechat-professional-network-b2b\/\"><span style=\"font-weight: 400;\">WeChat<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Consider regional differences<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you consider penetrating the Chinese market, think about how you\u2019ll deal with the country\u2019s different regions. Unlike the European Union, China does not have a common national market. Instead, it has a variety of interlocked, large regional markets.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">License Requirements<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A business may need up to four licenses to launch a site with commercial content in China. Let\u2019s take a closer look at each.<\/span><\/p>\n<p><b>ICP license<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">The Internet Content Provider (ICP) license is obligatory for all commercial websites that accept payments. All websites that meet the criteria must display a license number in the bottom section. ICP licenses are issued and monitored by the Ministry of Industry and Information Technology (MIIT).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><b>ICP Beian<\/b><br \/>\nThis license is also issued by the MIIT. An ICP Beian license is required for all websites that distribute content through local Chinese IP addresses. Companies that fall into this category, should register their domain. Although ICP and ICP Beian are two completely different licenses, they are often confused because of similarity in the names. The ICP Beian number must also be\u00a0<\/span><span style=\"font-weight: 400;\">provided at the bottom of the website.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>PSP Beian<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The PSP Beian is a document confirming the registration by the Public Security Bureau. This license is obligatory for all websites in China.<\/span><\/p>\n<p><b>Industry-specific licenses<\/b><b><br \/>\n<\/b><span style=\"font-weight: 400;\">In addition, there are mandatory licenses for specific industries including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Press and media<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Education<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Medicine<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pharmaceutical industry<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cultural sector<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Sites without the proper licenses or those infringing on existing licenses will be censored. As a result, the domain is blocked and blacklisted. It is extremely difficult to unblock domains and remove them from the blacklist. So, it is highly recommended that companies quickly have all relevant licenses in place. Regulations are subject to change at any time and vary from province to province. It\u2019s important to constantly monitor the regulatory landscape to avoid penalties. Establishing a good relationship with the local authorities is essential.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The Bottomline<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Chinese market is very lucrative today and is likely to remain so in the future. The 13th five-year plan places great emphasis on the internet and eCommerce. \u00a0During that time, <\/span><a href=\"http:\/\/www.stats.gov.cn\/english\/\"><span style=\"font-weight: 400;\">high-speed connections for fixed lines will reach 70% and 85%<\/span><\/a><span style=\"font-weight: 400;\"> for mobile lines. The traditional openness of the Chinese to innovations will continue to result in fast adoption and establishment of new technologies.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The companies that will succeed at eCommerce in China, will successfully tap into the country\u2019s market potential while allowing for cultural differences.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Originally posted in German by\u00a0Unit-M. With nearly 1.4 billion residents, China is a very lucrative market. According to the Federal Statistical Office, China became Germany&#8217;s largest trading partner for the second time in a row in 2017, having produced trade volume of over \u20ac186,6 billion. -. China is not only an importer, it\u2019s becoming a [&hellip;]<\/p>\n","protected":false},"author":23961,"featured_media":31346,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[210],"tags":[],"class_list":{"0":"post-31344","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-b2b-ecommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>China\u2019s eCommerce Market Potential By the Numbers | OroCommerce<\/title>\n<meta name=\"description\" content=\"This post will provide you with information about the Chinese market, its eCommerce environment, and tips to operate a website successfully in this lucrative market.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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