{"id":83109,"date":"2020-05-26T07:00:36","date_gmt":"2020-05-26T14:00:36","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=83109"},"modified":"2022-05-18T23:35:35","modified_gmt":"2022-05-19T06:35:35","slug":"how-to-master-lead-scoring-for-your-b2b-commerce-business","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/how-to-master-lead-scoring-for-your-b2b-commerce-business\/","title":{"rendered":"Lead Scoring: What It Is and How to Master It in Your B2B Commerce Business | OroCommerce"},"content":{"rendered":"<p><em>This post has been contributed by\u00a0<u><a href=\"https:\/\/www.uplead.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">UpLead<\/a><\/u><\/em><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ve established a solid online presence for your B2B commerce business. Maybe, you\u2019ve even started <\/span><a href=\"https:\/\/terakeet.com\/blog\/ecommerce-seo\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">optimizing it for SEO<\/span><\/a><span style=\"font-weight: 400;\"> and improving your conversion rates. The objective is clear: You want to generate leads that ultimately turn into sales. <\/span><span style=\"font-weight: 400;\">But how to figure out what leads to prioritize? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is when lead scoring comes into play. It helps <a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/what-is-b2b-ecommerce\/\" target=\"_blank\" rel=\"noopener noreferrer\">B2B eCommerce<\/a> companies to understand which prospects are worth their time and which aren\u2019t.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83116\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-ranking.png\" alt=\"lead scoring ranking leads\" width=\"560\" height=\"315\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-ranking.png 560w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-ranking-360x203.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-ranking-300x170.png 300w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/evolve-systems.com\/what-is-lead-scoring-and-how-to-calculate-a-lead-score\/\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is Lead Scoring?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Lead scoring will rank your prospects against a scale that represents the perceived value of these prospects to your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a methodology where you select only a few of the leads to ensure effectiveness and precision. You don\u2019t group the prospects too\u2014every lead is supposed to get its score and be classified accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Use suitable <\/span><a href=\"https:\/\/www.uplead.com\/sales-prospecting\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">prospecting techniques<\/span><\/a><span style=\"font-weight: 400;\"> to generate a list of leads. Afterwards, you can start scoring them to determine which prospect would be valuable to your organization.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What do B2B Commerce Businesses Need to Consider When Using Lead Scoring?<\/span><\/h2>\n<p><a href=\"https:\/\/nugrowth.com\/lead-scoring-benefits-and-stats\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">68%<\/span><\/a><span style=\"font-weight: 400;\"> of the best marketers count lead scoring as a top revenue contributor, so you know it&#8217;s an important practice to know of. Sadly, about <\/span><a href=\"https:\/\/sherpablog.marketingsherpa.com\/b2b-marketing\/lead-gen\/lead-scoring-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">79%<\/span><\/a><span style=\"font-weight: 400;\"> of B2B marketers haven\u2019t taken the initiative for the same.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The thing is: Lead scoring isn\u2019t a universal process. It\u2019s different for each business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, a B2B company might prefer to learn about the job title of the lead instead of his or her location. You see, this will help them to understand whether the prospect has the authority to make purchasing decisions\u2014something which is most important for <\/span><span style=\"font-weight: 400;\">B2B commerce companies<\/span><span style=\"font-weight: 400;\"> as they want to sell their product. Also, you can end up with leads from the same company. In such a case, it would be better for you to focus on only one lead from the company \u2013 the one who is able to make a decision \u2013 instead of focusing on all of them to save effort and time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contrarily, a B2C company might not care about the lead\u2019s job title. Instead, it would be more useful for them to know about their location to determine whether the lead could be a potential customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nevertheless, establishing a scoring system can be beneficial for both types of companies to help them find genuine leads.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83117\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-a-vs-lead-b.png\" alt=\"lead-a-vs-lead-b-comparison\" width=\"680\" height=\"510\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-a-vs-lead-b.png 680w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-a-vs-lead-b-613x460.png 613w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-a-vs-lead-b-587x440.png 587w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-a-vs-lead-b-280x210.png 280w\" sizes=\"auto, (max-width: 680px) 100vw, 680px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/leadscribe.co\/stories\/online-lead-conversion-trends-for-2019\/\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">How to Build a Successful Lead Scoring Model?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The following is a step-by-step guide to create a successful lead scoring model for <\/span><span style=\"font-weight: 400;\">B2B commerce<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Step 1: Defining the Company and Personal Attributes of Leads<\/span><\/h3>\n<p><a href=\"https:\/\/www.referralcandy.com\/blog\/customer-acquisition-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Lead and customer acquisition<\/span><\/a><span style=\"font-weight: 400;\"> is only possible when you\u2019re able to identify your target audience. So, you need to establish criteria that your lead would need to satisfy to <\/span><i><span style=\"font-weight: 400;\">become<\/span><\/i><span style=\"font-weight: 400;\"> a customer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, your lead needs to have purchasing authority or at least be influential enough to convince the person who would buy your product. This could mean that you\u2019re only looking for specific job titles. Company information can be another basis that includes the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Company location<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Company size<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Company annual revenue<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Company industry<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Remember, these are just a few selected pointers of your criteria. You need to create a list of such points to be able to identify the right leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An effective way to find out a target customer is to take the opposite approach \u2013 think of factors that would disqualify prospects from becoming your customer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Identifying the core qualities of your target market is important as it helps you find prospects who are most similar to your typical customer.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In other words, if the lead is similar to your existing customer base, they are more likely to be a good fit. It\u2019s important for you to <\/span><a href=\"https:\/\/letsbecrazy.de\/en\/prioritization\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">prioritize<\/span><\/a><span style=\"font-weight: 400;\"> these prospects if you want to sell your product. Simply <\/span><a href=\"https:\/\/www.uplead.com\/buy-leads\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">buying contact data<\/span><\/a><span style=\"font-weight: 400;\"> is not enough \u2013 the leads need to be a good fit as well.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Step 2: Focusing on Lead Behavior<\/span><\/h3>\n<p><a href=\"https:\/\/www.business.com\/articles\/youve-got-leads-why-arent-they-buying\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">50%<\/span><\/a><span style=\"font-weight: 400;\"> of the leads are qualified, but not ready to buy, according to Gleanster Research.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Start by listing all possible behaviors of your leads. When you\u2018re creating this list, remember that some behaviors are more important than others. But, it doesn\u2019t mean that you should exclude behaviors that seem unimportant. You&#8217;ll realize the importance of striking a balance as you proceed.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83118\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring.png\" alt=\"lead-scoring-options-examples\" width=\"1920\" height=\"537\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring.png 1920w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring-720x201.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring-768x215.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring-760x213.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring-360x101.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-scoring-1080x302.png 1080w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/www.getsmartacre.com\/lead-scoring-lead-grading\/\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are a few examples:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email opens<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email clicks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email replies<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Social media shares<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact requests<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Web page visits<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Events<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Purchase history<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Downloads and form submission<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Engagements with your phone support<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Email-based actions are mostly centered around the efficiency of your <\/span><a href=\"https:\/\/www.poptin.com\/blog\/7-cold-emailing-tools-amplify-lead-generation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cold emailing<\/span><\/a><span style=\"font-weight: 400;\"> strategy. This is why you should cleverly draft your emails focusing on the <\/span><a href=\"https:\/\/www.messagely.com\/pain-points\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">pain points of leads<\/span><\/a><span style=\"font-weight: 400;\">, providing a solution, and including a CTA.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Step 3: Deciding a Lead Scoring System<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">While a straightforward 1-100 lead scoring scale is great, as a <\/span><span style=\"font-weight: 400;\">B2B commerce business<\/span><span style=\"font-weight: 400;\"> you can use additional options to save time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your point scoring system should be simple: more points for higher commitment actions and suitable attributes and less or negative points for lower commitment actions and negative attributes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take a look at this table to get a better idea of how you can develop the scoring:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Attributes and Behavior<\/b><\/td>\n<td><b>Points<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Job title is \u201cPurchasing Manager\u201d<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+15<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Company revenue is $50 million per year<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+5<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Submitted \u201cContact Me\u201c form<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+25<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Downloaded an important document<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+4<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Form page submission<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+5<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Viewed pricing page<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+10<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Visited landing page<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+2<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Unsubscribed from receiving the newsletter<\/span><\/td>\n<td><span style=\"font-weight: 400;\">-3<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Visited your web page<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+2<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Email click-through<\/span><\/td>\n<td><span style=\"font-weight: 400;\">+2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span style=\"font-weight: 400;\">Effective Lead Scoring Example for Inspiration<\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-83119\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution.jpg\" alt=\"lead scoring types\" width=\"2190\" height=\"1369\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution.jpg 2190w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution-720x450.jpg 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution-768x480.jpg 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution-704x440.jpg 704w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution-336x210.jpg 336w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-lead-attribution-1080x675.jpg 1080w\" sizes=\"auto, (max-width: 2190px) 100vw, 2190px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/www.apexchat.com\/blog\/lead-generation\/track-lead-source\/\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help you understand lead scoring better, let&#8217;s discuss an example.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, your lead scoring should be based on three parts: online behavior, personal information, and email engagement.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lead Scoring Based on Company Information<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">For manufacturers, personal information can be an important basis to give points to find out who exactly holds the authority to buy your product.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lead Scoring Based on Online Behavior<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You\u2019ll give points based on what the user does on your website. This can be reading blog posts, visiting a page on your website, participating in contests, etc.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lead Scoring Based on Email Engagement<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You&#8217;ll be able to find out the engagement of the users to your content and products by tracking their email engagement and allotting scores afterward.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the basis of this, you&#8217;ve developed a scoring system that looks like the following:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the prospect is a\/an:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">C Level Executive, give +80 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Director, give +50 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Manager, give +20 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Intern, give 0 points<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the user:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reads a blog post, give +3 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Requests for a pricing list, give +10 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Visits your \u2019Careers\u2019 page, give -10 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Opens an email, give +2 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clicks through the link in the email, give +20 points<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hasn&#8217;t opened three consecutive emails, give -15 points<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, on the basis of the above system, if you find a lead who is a director and has requested for a pricing list after opening your mail, your score for him would be (50 + 10 + 2 + 20) = 82.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a similar manner, if somebody opens your email but visits the Careers page, you should give him a score of {(-10) + 2} = -8.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Best Lead Scoring Practices for B2B Commerce Businesses<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Here are some of the best lead scoring practices to help you develop an effective lead scoring system:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Neglect Leads that Aren&#8217;t A Proper Fit<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Don\u2019t score leads that will never be candidates for sales follow-up. This can include competitors, students, or several leads that come from the same company. If you end up with multiple leads from the same company, focus on the lead that holds the most power to make purchasing decisions as opposed to say an intern or manager.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Suppressing leads will be more practical than trying to score down leads and prevent them from getting passed on to sales in error.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Use Online Forms for Data Collection<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-83129 size-full\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/Lead-scoring-contact-form-oro.png\" alt=\"lead scoring contact form oro\" width=\"700\" height=\"416\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/Lead-scoring-contact-form-oro.png 700w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/Lead-scoring-contact-form-oro-353x210.png 353w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">There&#8217;s a high chance for a website visitor to be interested in your product. Keeping this mind, it can be useful to collect more information about these visitors by making them fill online forms. After all, the more information you have about your prospects, the more effective your lead scoring will be.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best part about online forms is that there are several options as well. You can choose from basic contact forms, email newsletter signup forms, account signup forms, giveaway entry forms, or \u2018request a quote\u2019 form.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This can give you access to important information for your business such as the leads job title, industry, budget range, and so on.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember, asking the right questions is important.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Creating an Effective Follow-Up Plan<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83115\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm.png\" alt=\"hot cold or warm leads\" width=\"2680\" height=\"600\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm.png 2680w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm-720x161.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm-768x172.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm-760x170.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm-360x81.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-scoring-hot-cold-warm-1080x242.png 1080w\" sizes=\"auto, (max-width: 2680px) 100vw, 2680px\" \/><\/span><\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/www.victormotricala.it\/marketing\/hot-lead-come-convertire-le-visite-in-vendite\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After calculating your lead scores, you\u2018ll be able to determine your leads on the basis of cold, warm, and hot. <\/span><b>You need to take immediate action for the hot leads.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Create a follow-up plan to convert hot leads into customers. Email marketing, for example, can be an excellent way to encourage them to purchase your product.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can create an email drip campaign to send a series of automated emails to certain email subscribers at a predetermined schedule.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another approach would be to send them relevant content that includes <\/span><span style=\"font-weight: 400;\">customer testimonials, video reviews, product certifications, how-to videos and\/or awards<\/span><span style=\"font-weight: 400;\">. Converting leads through education brings tons of hidden benefits, as it helps you grow a solid community while converting more prospects organically. You can also consider <\/span><a href=\"https:\/\/www.nextiva.com\/blog\/survey-best-practices.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">using a survey<\/span><\/a><span style=\"font-weight: 400;\"> to determine the kind of content to send to your leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lot of leads will result in many different tasks related to nurturing. Use dedicated project management software to <\/span><a href=\"https:\/\/monday.com\/s\/task-management-software\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">manage all of your tasks<\/span><\/a><span style=\"font-weight: 400;\"> in one place so everyone can check in to see the progress.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lead Scoring Automation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Luckily, there is lead scoring software that you can use for making the process faster and more efficient. Often, these tools are not stand-alone solutions but rather sophisticated marketing and sales automation tools. Some of the more renowned <\/span><a href=\"https:\/\/spdload.com\/blog\/what-is-saas-product\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">SaaS software<\/span><\/a><span style=\"font-weight: 400;\"> include Leadspace, VanillaSoft, 6sense, EverString, and MadKudu.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83140\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-score-automation-saas.png\" alt=\"lead scoring automation saas\" width=\"700\" height=\"585\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-score-automation-saas.png 700w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-score-automation-saas-550x460.png 550w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-score-automation-saas-526x440.png 526w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/05\/lead-score-automation-saas-251x210.png 251w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">[<a href=\"https:\/\/venturebeat.com\/2015\/07\/23\/predictive-lead-scorer-leadspace-founded-on-data-tactics-used-against-terrorists-captures-18m\/\" target=\"_blank\" rel=\"noopener noreferrer\">Source<\/a>]<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Conclusion<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Using lead scoring will help <\/span><span style=\"font-weight: 400;\">B2B commerce companies <\/span><span style=\"font-weight: 400;\">find credible leads more efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s like playing basketball where nobody keeps score. You simply keep scoring baskets, high-five your colleagues, and start over again.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are no results.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, lead scoring will deliver results by telling you exactly which prospect you should spend time chasing.<\/span><\/p>\n<p><b>About the Author:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Will Cannon is an entrepreneur and the founder at <a href=\"https:\/\/www.uplead.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">UpLead<\/a>, a B2B prospecting tool that helps businesses connect with new customers and drive growth.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This post has been contributed by\u00a0UpLead You\u2019ve established a solid online presence for your B2B commerce business. Maybe, you\u2019ve even started optimizing it for SEO and improving your conversion rates. The objective is clear: You want to generate leads that ultimately turn into sales. But how to figure out what leads to prioritize? This is [&hellip;]<\/p>\n","protected":false},"author":39578,"featured_media":83124,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[210],"tags":[],"class_list":{"0":"post-83109","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-b2b-ecommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lead Scoring: What It Is and How to Master It in Your B2B Commerce Business | OroCommerce<\/title>\n<meta name=\"description\" content=\"Looking to build an effective lead scoring model for your B2B eCommerce business? Look no further than this post. 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