{"id":83306,"date":"2020-06-04T08:46:17","date_gmt":"2020-06-04T15:46:17","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=83306"},"modified":"2022-05-20T03:23:50","modified_gmt":"2022-05-20T10:23:50","slug":"may-2020-b2b-ecommerce-news-roundup-marketing-manufacturing-and-supply-chain-news","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/may-2020-b2b-ecommerce-news-roundup-marketing-manufacturing-and-supply-chain-news\/","title":{"rendered":"May 2020 B2B eCommerce Roundup: News, Updates, COVID, Reopening."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">As May came to an end, June got off to a turbulent start. Protests and rioting in response to the death of George Floyd began just as communities began to ease restrictions on business and public life, raising fears of new COVID spikes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All this comes against a backdrop of historic US declines in manufacturing output, and a continuing GDP downturn for the first quarter of 2020. Thankfully, the worst may be behind us as leaders are more informed than in the early days of the pandemic and protocols are now in place to mitigate the spread of the virus. Digital commerce continues showing steady growth rates, the future of B2B eCommerce remains bright.<\/span><\/p>\n<p><b>In this May 2020 roundup, we\u2019re sharing the latest in marketing, customer experience, manufacturing, distribution, and supply chain management news. You\u2019ll even find some inspiring case studies of how some B2B sellers are using quick thinking and bold moves to succeed in an environment we&#8217;re all getting used to.\u00a0<\/b><\/p>\n<h2><span style=\"font-weight: 400;\">May 2020: B2B eCommerce, Coronavirus, and Reopening<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">New selling models to stay as optimism returns<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">McKinsey &amp; Company is tracking the pulse of B2B decision-makers and their latest survey has some surprising information. Buyers now prefer self-serve digital transactions 2:1 over traditional methods. It\u2019s no wonder remote selling is now considered the norm and 48% are somewhat likely to maintain new selling models for 12 months or more. Optimism continues to be high with 45% of global B2B decision-makers expecting the economy to rebound in 2 to 3 months.<\/span><\/p>\n<p><a href=\"https:\/\/www.mckinsey.com\/business-functions\/marketing-and-sales\/our-insights\/survey-global-b2b-decision-maker-response-to-covid-19-crisis\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83310\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons.png\" alt=\"\" width=\"1919\" height=\"1079\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons.png 1919w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-720x405.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-768x432.png 768w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-760x427.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-360x202.png 360w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-1080x607.png 1080w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-McKinsey-Survey_-Global-B2B-decision-maker-respons-300x170.png 300w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Economic woes continue within the United States<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Q1 2020 numbers are in, and US GDP declined by 5.0%, down from the preliminary estimate of 4.8% released in late April. Unsurprisingly, this contraction is the worst since Q4 2008, when U.S. GDP declined by 8.4% at the height of the financial crisis.<\/span><\/p>\n<p><a href=\"https:\/\/www.statista.com\/chart\/18839\/quarterly-real-gdp-growth-in-the-united-states\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83312\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-economic-downfall-statista.jpeg\" alt=\"May 2020 roundup B2B eCommerce economy Q1\" width=\"750\" height=\"685\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-economic-downfall-statista.jpeg 750w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-economic-downfall-statista-504x460.jpeg 504w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-economic-downfall-statista-482x440.jpeg 482w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-economic-downfall-statista-230x210.jpeg 230w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">The iterative digital transformation process<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Digital transformation is more than just a buzzword now. It\u2019s a necessity for survival. In its May-June 2020 issue, HBR offers a different take on the subject and new insights on identifying where digital transformation will be most impactful for your B2B business.<\/span><\/p>\n<p><a href=\"https:\/\/www.corevist.com\/right-sized-digital-transformation-in-the-covid-19\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">B2B eCommerce might be Amazon\u2019s biggest growth potential\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Applico claims that Amazon Business could be the biggest industrial distributor in the US as soon as next year. With Amazon attracting an increasing number of MRO (maintenance, repair and operations) products, DigitalCommerce360 reports, the giant is aiming to appeal to industries across many verticals.<\/span><\/p>\n<p><a href=\"https:\/\/www.digitalcommerce360.com\/2020\/05\/12\/amazon-business-is-on-track-to-be-the-biggest-industrial-distributor\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Paving a road to recovery through B2B eCommerce payments<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Brazil is one of the hardest-hit countries by the pandemic and also happens to have some of the most challenging national currency controls<\/span>. B2B Pay, a payments startup, is aiming to make life easier for the Brazilian B2B eCommerce industry with a virtual bank account capable of managing foreign currencies.<\/p>\n<p><a href=\"https:\/\/www.eu-startups.com\/2020\/05\/how-b2b-pay-is-opening-up-the-brazilian-market-to-foreign-companies-sponsored\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Read More<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">SafeZone technology helps employees stay safe<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As facilities reopen, businesses are under pressure to keep employees safe. Technology makes it easier than you might think. Kinexon\u2019s SafeZone sensors make maintaining social distancing easier and optional software aids in tracking infections.<\/span><\/p>\n<p><a href=\"http:\/\/ehstoday.com\/safety-technology\/article\/21132534\/safety-tech-are-your-employees-staying-in-the-safezone\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">How to plan for reopening<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Thomasnet shares 8 tips for decision-makers in industrial settings to consider when planning their reopening strategies after COVID. When you start by putting your best foot forward, you increase staff safety and decrease the chances of surprises.\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.thomasnet.com\/insights\/8-steps-your-industrial-business-should-consider-when-planning-to-reopen-after-covid-19-closures\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Marketing and Customer Experience in B2B eCommerce<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">What are the lasting effects on customer behavior?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Smart B2B brands understand that what they thought they knew about their customers no longer applies. Widerfunnel explores how questioning your insights and investing in experimentation can help you appeal to the new customer and cement a new level of customer loyalty even as businesses cut budgets.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.widerfunnel.com\/blog\/the-effect-of-crisis-on-customer-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">B2Bs turning their resources on DTC to better appeal to customers<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Targeting new customers during spikes in demand can pay off in the medical supply industry. ScienceSoft shares some of the challenges medical B2B eCommerce businesses face when expanding to new markets including how B2B eCommerce platforms can help.<\/span><\/p>\n<p><a href=\"https:\/\/www.scnsoft.com\/blog\/sell-medical-supply-equipment\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">In good times, you should advertise. In bad times, you must advertise<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">According to data collected by Influencer Marketing Hub, many online sellers, including B2B sellers have seen spectacular results in paid web traffic. BuyPower.com saw a 1250% increase, Veeam.com saw a 1086% increase, wpengine.com saw an 859% increase, and easybib.com saw a 852% increase. This stands in stark contrast to the 69% of brands that expect to decrease their ad spend in 2020.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/influencermarketinghub.com\/coronavirus-marketing-ad-spend-report\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Supply Chain News in B2B eCommerce<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Resource allocation as part of the new normal<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">OEMs, wholesalers, and retailers have all experienced the inability to serve all customers due to supply chain disruptions.\u00a0 MIT Sloan Review provides practical advice for B2B businesses managing supply shortfalls due to supply chain disruption.<\/span><\/p>\n<p><a href=\"https:\/\/sloanreview.mit.edu\/article\/who-gets-what-when-supply-chains-are-disrupted\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-83313\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-supply-chain.png\" alt=\"B2B eCommerce supply chain\" width=\"692\" height=\"628\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-supply-chain.png 692w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-supply-chain-507x460.png 507w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-supply-chain-485x440.png 485w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2020\/06\/may-roundup-supply-chain-231x210.png 231w\" sizes=\"auto, (max-width: 692px) 100vw, 692px\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Supply chains and shifting customer behaviors<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In an interview with Packworld, Abe Eshkenazi, CEO, Association for Supply Chain Management, discusses what retailers can expect as consumers buy more on-line and suppliers build more redundancies in their supply chains.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.packworld.com\/covid-19\/article\/21132561\/supply-chains-race-to-match-shifting-covid19-consumer-behavior\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Distribution News in B2B eCommerce<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">PepsiCo introduces new sales channels<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">From conception to launch, it took less than 30 days for PepsiCo to premiere two new eCommerce outlets selling direct to consumers (DTC) and bypassing traditional distribution channels. The two websites, <\/span><a href=\"https:\/\/www.pantryshop.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">pantryshop.com<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"http:\/\/www.snacks.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">snacks.com<\/span><\/a><span style=\"font-weight: 400;\"> provide convenient alternatives to purchase food and snacks for those staying at home.<\/span><\/p>\n<p><a href=\"https:\/\/www.automationworld.com\/home\/article\/21132713\/pepsico-opens-two-new-ecommerce-outlets\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Manufacturing News in B2B eCommerce<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Manufacturing stays open, despite all odds<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">According to the May 2020 Manufacturing ISM Report on Business, manufacturing increased over the past month and cautious optimism prevails. New Orders and Production indices indicate positive business activity. Customer inventory levels are positive for future production.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.instituteforsupplymanagement.org\/ISMReport\/MfgROB.cfm?navItemNumber=30455&amp;SSO=1\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Success Stories in B2B eCommerce<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Pet supplies distributor Animal Supply Co. embraces digital<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">By thinking ahead and implementing a B2B eCommerce strategy early on, Animal Supply Co. was able not only to survive, but thrive in the toughest times of the crisis. Their digital commerce arm of business is slowly growing and taking a larger share of the overall pie.<\/span><\/p>\n<p><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/customers\/animal-supply\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Packaging and product development go together for online cleaning retailer<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">At Truman\u2019s, an eCommerce cleaning supply, product development and packaging go hand-in-hand. Their approach to avoid selling water and shipping air has led to innovative products and packaging that take sustainability to the next level.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.packworld.com\/issues\/e-commerce\/article\/21135950\/packaging-carries-heavy-load-for-trumans-ecomm-brand-extension\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2><span style=\"font-weight: 400;\">Hope You Enjoyed This May 2020 Roundup!<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We hope our May 2020 roundup was interesting and provided you with an informative snapshot of what\u2019s going on in the online B2B business world. If you have an interesting source or think we missed an important article or resource, let us know on <\/span><a href=\"https:\/\/www.facebook.com\/OroCommerce-333319140210515\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/twitter.com\/orocommerce?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\"> or in the comments below.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019d love to hear your feedback about this new format. Let us know what you think below and keep checking the <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">OroCommerce blog<\/span><\/a><span style=\"font-weight: 400;\"> for more updates.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As May came to an end, June got off to a turbulent start. Protests and rioting in response to the death of George Floyd began just as communities began to ease restrictions on business and public life, raising fears of new COVID spikes. All this comes against a backdrop of historic US declines in manufacturing [&hellip;]<\/p>\n","protected":false},"author":39578,"featured_media":83308,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[210],"tags":[],"class_list":{"0":"post-83306","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-b2b-ecommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>May 2020 B2B eCommerce Roundup: News, Updates, COVID, Reopening.<\/title>\n<meta name=\"description\" content=\"Stay updated in the world of B2B eCommerce with our May 2020 News Roundup: Marketing, Manufacturing, and Supply Chain News as Economies Reopen amid COVID19.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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