{"id":87119,"date":"2021-02-02T07:10:33","date_gmt":"2021-02-02T15:10:33","guid":{"rendered":"https:\/\/oroinc.com\/b2b-ecommerce\/?p=87119"},"modified":"2022-11-22T04:40:42","modified_gmt":"2022-11-22T12:40:42","slug":"january-2021-b2b-ecommerce-roundup-and-news","status":"publish","type":"post","link":"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/january-2021-b2b-ecommerce-roundup-and-news\/","title":{"rendered":"January 2021 B2B eCommerce Roundup, Road to Recovery and Other News | OroCommerce"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Last year, B2Bs faced their biggest test to date. They had to make quick moves to digital, deal with supply chain disruptions, shortages, or sudden spikes in demand. It\u2019s also clear that top performers didn\u2019t waste time implementing and scaling their digitization initiatives during the crisis. A recent <\/span><a href=\"https:\/\/www.mckinsey.com\/business-functions\/operations\/our-insights\/covid-19-an-inflection-point-for-industry-40\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">survey<\/span><\/a><span style=\"font-weight: 400;\"> by McKinsey demonstrates that over 96% of companies that scaled digital technologies such as B2B eCommerce in 2020 believed it allowed them to adequately respond to the crisis. Out of those that avoided implementing digital technologies, only 19% believe they responded well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies that lagged behind cite a range of challenges, such as difficulties in maintaining operations due to lockdowns and switching to remote working. Financial and human resources constraints were a close second. As the pandemic diverted resources to other, more urgent issues, brands found it difficult to focus on digitization projects.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Overall, COVID-19 continues to push many business transformation initiatives ahead. Half of those surveyed expect their manufacturing and supply chain to recover in about six months. Another third are expecting their recovery to take a year or more:<\/span><\/p>\n<p><b>Our January 2021 B2B eCommerce news roundup is our monthly brief on the latest news in manufacturing, distribution, supply chains, as well as B2B eCommerce. We\u2019ll also share what\u2019s going on in the world of B2B marketing, customer experience, B2B marketplace, and <a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/multichannel-ecommerce-with-b2c-demo\/\">multichannel eCommerce<\/a>.<\/b><\/p>\n<h2>January 2021: B2B eCommerce growth, economic uncertainty, and optimism<\/h2>\n<h3>2020: US GDP\u2019s biggest drop since WWII<\/h3>\n<p><span style=\"font-weight: 400;\">The US economy is still \u201ca long way from a full recovery,\u201d warns Federal Reserve Chair Jerome Powell. Last year marked the first annual decline in GDP since the 2007-2008 recession and the biggest GDP drop since 1946. Also, 2020 saw the lowest consumer spending numbers since the Great Depression.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-87121\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/digital-transformation-sentiment-manufacturers-distributors.png\" alt=\"digital transformation sentiment manufacturers distributors\" width=\"818\" height=\"449\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/digital-transformation-sentiment-manufacturers-distributors.png 818w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/digital-transformation-sentiment-manufacturers-distributors-720x395.png 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/digital-transformation-sentiment-manufacturers-distributors-760x417.png 760w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/digital-transformation-sentiment-manufacturers-distributors-360x198.png 360w\" sizes=\"auto, (max-width: 818px) 100vw, 818px\" \/><\/p>\n<p><a href=\"https:\/\/www.statista.com\/chart\/24056\/annual-real-gdp-growth-in-the-united-states\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>US eCommerce saw ten year\u2019s growth in three months<\/h3>\n<p><span style=\"font-weight: 400;\">This month, McKinsey published \u201cThe Quickening.\u201d It\u2019s a striking collection of facts and visuals to remind us just how 2020 has changed eCommerce and how we can prepare for the future. As eCommerce takes over former physical selling channels, these changes are not going away.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-87122\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/The-quickening-ecommerce-growth-McKinsey.png\" alt=\"The quickening ecommerce growth McKinsey\" width=\"612\" height=\"538\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/The-quickening-ecommerce-growth-McKinsey.png 612w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/The-quickening-ecommerce-growth-McKinsey-523x460.png 523w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/The-quickening-ecommerce-growth-McKinsey-501x440.png 501w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/The-quickening-ecommerce-growth-McKinsey-239x210.png 239w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/p>\n<p><a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/five-fifty-the-quickening\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>A brighter future: Middle market leaders less pessimistic<\/h3>\n<p><span style=\"font-weight: 400;\">Middle market ($10m to $50m) organizations feel more optimistic for the year ahead. While over 43% of executives agree that the pandemic will have adverse effects on revenues in 2021, just 1 in 10 expect major revenue concerns. And over the past ten months, almost half of them changed their outlook from negative to positive.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-87123\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/COVID-19-and-the-Middle-Market-4Q-2020.png\" alt=\"COVID-19 and the Middle Market 4Q 2020\" width=\"730\" height=\"605\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/COVID-19-and-the-Middle-Market-4Q-2020.png 730w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/COVID-19-and-the-Middle-Market-4Q-2020-555x460.png 555w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/COVID-19-and-the-Middle-Market-4Q-2020-531x440.png 531w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/COVID-19-and-the-Middle-Market-4Q-2020-253x210.png 253w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><\/p>\n<p><a href=\"https:\/\/www.middlemarketcenter.org\/middle-market-research-reports-full-research\/covid-19-and-middle-market-companies-4q-2020\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>Permanent Channel Shift in CPG and Retail<\/h3>\n<p><span style=\"font-weight: 400;\">Michelle Evans of Euromonitor International reveals that goods bought online globally grew by 24% while stored-based sales declined by 7%. In just five short years, online sales will account for 21% of total retail spend. She projects growth across geographies and industries regardless of their stages of eCommerce maturity.<\/span><\/p>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/michelleevans1\/2021\/01\/19\/five-e-commerce-trends-that-will-change-retail-in-2021\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>6 B2B eCommerce websites to help you sell in more 2021<\/h3>\n<p><span style=\"font-weight: 400;\">Research by <\/span><a href=\"https:\/\/www.netsolutions.com\/insights\/b2b-ecommerce-trends\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Net Solutions<\/span><\/a><span style=\"font-weight: 400;\"> indicates that over 80% of B2B brands plan to invest in an eCommerce platform this year. Thomasnet shares six unique B2B eCommerce websites that help manufacturers, distributors, and suppliers maintain excellent partner and customer relationships.<\/span><\/p>\n<p><a href=\"https:\/\/blog.thomasnet.com\/b2b-ecommerce-website-examples-to-help-you-sell-more-in-2021\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>The value of a minimum viable product in B2B eCommerce<\/h3>\n<p><span style=\"font-weight: 400;\">Is the idea of moving your B2B online enough to give you cold feet? Yoav Kutner, the Founder of and CEO of Oro, Inc., shares the benefits of the minimum viable product (MVP) approach and how it saves time, money and ensures your B2B eCommerce project is a success.<\/span><\/p>\n<p><a href=\"https:\/\/www.forbes.com\/sites\/forbestechcouncil\/2021\/01\/07\/the-value-of-a-minimum-viable-product-in-b2b-e-commerce\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2>Marketing and customer experience in B2B eCommerce<\/h2>\n<h3>ECommerce top investment in 2021 among US C-Level executives<\/h3>\n<p><span style=\"font-weight: 400;\">In a recent survey of C-level executives, eMarketer revealed that the front-end customer experience and eCommerce remains a top investment for 2021. Evolving customer preferences and increased competition in unpredictable environments is forcing brands to focus on customer relationships.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-87124\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/emarketer-area-of-technology-company-investing-most-2021.png\" alt=\"emarketer area of technology company investing most 2021\" width=\"750\" height=\"676\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/emarketer-area-of-technology-company-investing-most-2021.png 750w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/emarketer-area-of-technology-company-investing-most-2021-510x460.png 510w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/emarketer-area-of-technology-company-investing-most-2021-488x440.png 488w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/emarketer-area-of-technology-company-investing-most-2021-233x210.png 233w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p><a href=\"https:\/\/www.emarketer.com\/chart\/243735\/area-of-technology-their-company-investing-most-2021-according-us-c-level-executives-jan-2021-of-respondents\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>The importance of customer experience for B2B sellers<\/h3>\n<p><span style=\"font-weight: 400;\">Most B2B professionals are consumers in their off time. Thus, their consumer-level experiences influence their decisions as B2B customers. This month\u2019s MITSloan Review article explores how consumer expectations and omnichannel trends shape B2C, and by extension, B2B eCommerce.<\/span><\/p>\n<p><a href=\"https:\/\/sloanreview.mit.edu\/article\/why-customer-experience-matters-for-b2b\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2>Manufacturing News in B2B eCommerce<\/h2>\n<h3>Keeping workers safe from COVID-19 is still a priority<\/h3>\n<p><span style=\"font-weight: 400;\">Worker safety in manufacturing continues to be a hot-button issue. Thankfully, brands are using innovative technology to adapt to a new way of working. They\u2019re finding it easier to comply with government regulations and guidelines for social distancing through the use of wearables, digitized processes, and predictive analytics.<\/span><\/p>\n<p><a href=\"https:\/\/www.ehstoday.com\/safety-technology\/article\/21152871\/how-to-keep-workers-safe-from-covid19\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2>Supply Chain News in B2B eCommerce<\/h2>\n<h3>Overcome supply chain agility barriers with digital technology<\/h3>\n<p><span style=\"font-weight: 400;\">Agility is central to responding to supply &amp; demand shocks, acting on emerging opportunities, and restoring operations after a crisis. Digital platform enabled systems must be inseparable from your digital supply chain strategy.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-87125\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier.jpg\" alt=\"shifting supply chain frontier\" width=\"750\" height=\"734\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier.jpg 750w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier-470x460.jpg 470w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier-450x440.jpg 450w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier-215x210.jpg 215w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/shifting-supply-chain-frontier-64x64.jpg 64w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/p>\n<p><a href=\"https:\/\/knowledge.insead.edu\/blog\/insead-blog\/overcoming-barriers-to-supply-chain-agility-15981\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h2>B2B Marketplace and eCommerce Success Stories<\/h2>\n<p><span style=\"font-weight: 400;\">We hear some exciting news out of Southeast Asia. Both India and Pakistan are attracting attention (and money) for their B2B eCommerce startups.<\/span><\/p>\n<h3>India\u2019s Udaan raises $280 million, valued at $3.1 billion<\/h3>\n<p><span style=\"font-weight: 400;\">Amod Malviya, the co-founder of the Indian B2B eCommerce platform Udaan, believes his solution is at the forefront of the market. It&#8217;s leading the uniquely Indian, mobile-heavy, business-to-business eCommerce opportunity &#8211; and investors seem to agree.<\/span><\/p>\n<p><a href=\"https:\/\/techcrunch.com\/2021\/01\/06\/indian-b2b-e-commerce-startup-udaan-raises-280-million\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>Pakistan\u2019s B2B eCommerce Startup Bazaar Raises $6.5 million<\/h3>\n<p><span style=\"font-weight: 400;\">With the largest seed round in the MENA region, Bazaar is now one of Pakistan&#8217;s best-funded startups. Bazaar hopes to digitize the disconnected B2B market by helping businesses source inventory from manufacturers, wholesalers, and suppliers.<\/span><\/p>\n<p><a href=\"https:\/\/www.brecorder.com\/news\/40053241\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>Global reusable packaging platform Loop launches in Canada<\/h3>\n<p><span style=\"font-weight: 400;\">Loop is a zero-waste food packaging provider with partner stores in the US, UK, and France. It just launched with Canada&#8217;s Loblaw, the country\u2019s largest grocery retailer. The partnership includes some of the biggest brands and Loblaw&#8217;s white-label President&#8217;s Choice.<\/span><\/p>\n<p><a href=\"https:\/\/www.packworld.com\/issues\/sustainability\/article\/21259204\/loop-launches-in-canada-with-founding-retail-partner-loblaw\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3>Seattle\u2019s startup Yesler raises $3.3 million for <a href=\"https:\/\/oroinc.com\/oromarketplace\/\" target=\"_blank\" rel=\"noopener noreferrer\">B2B marketplace<\/a><\/h3>\n<p><span style=\"font-weight: 400;\">Founded in 2019, Yesler streamlines operations throughout the supply chain by replacing spreadsheets, phone calls, and faxes that dominate today&#8217;s lumber operations. The startup aims to accommodate various buyers, sellers, lumber products, and the industry&#8217;s dynamic pricing needs.<\/span><\/p>\n<p><a href=\"https:\/\/www.geekwire.com\/2021\/seattle-startup-yesler-raises-3-3m-b2b-lumber-building-materials-marketplace\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<p><a href=\"https:\/\/oroinc.com\/oromarketplace\/guide-to-enterprise-marketplaces\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-87161 size-full\" src=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/b2b-marketplace-guide.jpg\" alt=\"b2b marketplace guide\" width=\"720\" height=\"100\" srcset=\"https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/b2b-marketplace-guide.jpg 720w, https:\/\/oroinc.com\/b2b-ecommerce\/wp-content\/uploads\/sites\/3\/2021\/02\/b2b-marketplace-guide-360x50.png 360w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<h2>Hope You Enjoyed Our January 2021 Roundup!<\/h2>\n<p><span style=\"font-weight: 400;\">We hope you found this month\u2019s B2B eCommerce roundup informative. If you\u2019d like to contribute an article or think that we\u2019ve missed an exciting story, let us know. You can get in touch with us on <\/span><a href=\"https:\/\/www.facebook.com\/OroCommerce-333319140210515\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Facebook<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/twitter.com\/orocommerce?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Twitter<\/span><\/a><span style=\"font-weight: 400;\"> or in the comments. Keep checking back on the <\/span><a href=\"https:\/\/oroinc.com\/b2b-ecommerce\/blog\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">OroCommerce blog<\/span><\/a><span style=\"font-weight: 400;\"> for more updates!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last year, B2Bs faced their biggest test to date. They had to make quick moves to digital, deal with supply chain disruptions, shortages, or sudden spikes in demand. It\u2019s also clear that top performers didn\u2019t waste time implementing and scaling their digitization initiatives during the crisis. A recent survey by McKinsey demonstrates that over 96% [&hellip;]<\/p>\n","protected":false},"author":39578,"featured_media":87158,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[210],"tags":[],"class_list":{"0":"post-87119","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-b2b-ecommerce"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>January 2021 B2B eCommerce Roundup, Road to Recovery and Other News | OroCommerce<\/title>\n<meta name=\"description\" content=\"As January 2021 comes to a close, many pressing issues of 2020 are carried over to the new year. 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