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Join the Oro Team

 

Technical Writer

Oro, Inc. is a software development company based in U.S. and focused on open source business applications development. We started five years ago, in late 2012 and today our team have grown to 100+ players who bring the cutting edge technical expertise in web application and business software development and integration.

As a product company, we focus on the development of Oro suite open source software solutions for multi-channel businesses:

  • OroPlatform – a business application platform that helps companies accelerate their custom business application development. OroPlatform is used as a baseline for all Oro products.
  • OroCRM – a CRM solution for multichannel companies, with built-in marketing tools.
  • OroCommerce – an e-commerce platform purpose-built for B2B companies.

Technology-wise, Oro uses JS + PHP + Symfony full-stack framework and some of the cutting edge technologies (docker-based deployment, CI, MQ, ElasticSearch, etc.).

We are looking for a Senior Technical Writer to join our team.

A successful candidate will:

  • Support creating, editing, and publishing documentation related to Oro suite of products:
    • User and administrator guides,
    • Configuration and integration procedures,
    • Documentation for developers,
    • API description,
    • Online learning courses,
    • Partners and developers training, etc.
  • Proofread and review drafts for grammar and style, format, clarity, and overall consistency; contribute to the style guide to enforce consistency in Oro documentation and learning materials.
  • Supervise and carry out documentation maintenance and continuous improvement initiatives.
  • Handle documentation quality control and overlook the documentation publishing process.
  • Develop storyboard scripts for instructional videos that explain technology concepts and common tasks.

Requirements:

  • 5+ years in technical writing, technical communication, business analysis, or similar positions
  • Excellent English writing skills: grasp of spelling, grammar, and punctuation
  • Excellent presentation and verbal communication skills
  • Excellent attention to detail, strive for consistency, and willingness to learn new tools and technologies quickly
  • Ability to work well with distributed teams in agile environment

Nice to have (optional):

  • Technical Communication certificate is a plus
  • Understanding of the development process and tools (IDE, CLI, CI, logging/monitoring)
  • Knowledge of complex/distributed/high-load architecture elements (in-memory databases, cache and index solutions, etc.)
  • Understanding OOP principles
  • Programming experience

We offer:

  • Competitive salary in USD
  • Working schedule Monday-Friday 11:00 – 20:00
  • Annual paid vacation (24 days) and covered sick leaves, paid overtimes
  • The opportunity for professional growth
  • Pleasant working conditions in a comfortable office
  • Welcoming atmosphere (awesome team of professionals always ready to help)

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