Customer engagement is key to attracting, retaining, and selling to your audience. We explore how to measure, improve, and turn engagement into sales.
B2B businesses and supply chains are battling changing customer expectations. Learn how to switch from a service-centered approach to a customer-focused one
Discover the key ingredients of a successful B2B social media marketing and how to optimize your company's SMM strategy for different social networks
Learn about creative ways to use a CRM for tasks outside of a traditional sales management role and unlock more efficiency for your business
Businesses investing in automation have higher chances of achieving sales goals. We show you three key ways in which you can apply automation for CRM tasks.
In this digital era, technology can be incorporated in a B2B business as well to achieve maximum growth. Learn how to leverage this for growth.
Learn why managing the customer experience is vital to business success and what tools help implement an effective customer experience management strategy.
Your potential customers want to get a complete picture of the product before purchasing, and many of them don’t trust a vendor’s site to provide that accuracy and honesty.
A knowledge base is one of the most powerful tools when it comes to capturing, managing and propagating knowledge across an organization. The reasons to employ such a solution are as numerous, especially for businesses that are always eager to learn more, keep improving, and provide better customer service.