This post was contributed by LiveAgent, a live chat and help desk solution. Customer engagement is the key to retaining customers, keeping
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OroCRM Blog
B2B sellers and supply chains tend to spend a lot of time measuring internal processes and not putting enough time into keeping external
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This post was contributed by Aaron Beashel, Head of Marketing at Qwilr Less Pitching, More Conversions. No matter your industry or
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CRM for Customer Relationship Management has been a staple tool for sales and marketing for decades. It remains even more so critical for
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A typical day in most sales department offices involves routine activities like writing emails and follow-ups, finding and tracking leads,
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Customer experience and customer experience management are like the weather. Everybody talks about it but few do anything about it. Well,
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Social selling isn’t just for B2C. It’s relevant to B2B sellers as well. Traditional B2B outbound selling methods like emailing and
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This post has been contributed by TextMagic. Chances are, your business already has more than one channel of customer support. It could
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New technologies, such as chatbots and artificial intelligence (AI)-enabled communication make around-the-clock customer service a reality.
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