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Question: I have problem with Magento channel sync: when I’m clicking on “Check Connection” it returns error “Parameters are not valid!”, but in fact parameters are valid and SOAP API URL is working fine.

Answer: Possible problems and solutions:

  • your SOAP API is protected by WWW Auth – you have to either allow access from current IP, or add user:password@ prefix to your API URL (e.g.;
  • WSDL content is cached – you have to remove outdated cached WSDL files from temporary directory (e.g. rm /tmp/wsdl-*); alternatively you can disable WSDL cache on PHP level in php.ini: soap.wsdl_cache_enabled=0.
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