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OroCRM Enterprise Edition

OroCRM Enterprise Edition

This topic provides a detailed description of the OroCRM Enterprise Edition installation process and illustrates examples of installation scenarios.


On the local environment you can use the prepared Vagrant files to perform an automated installation, which replicates steps from this guide.

The information is grouped into the following sections:

Step 1: Environment Setup

We are demonstrating the installation process using the certain versions of the recommended environmental components:

OS CentOS v7.4 (recommended OS)
Web server Nginx v.1.12
Database PostgreSQL v.9.6
Search engine ElasticSearch v.6.2
Message queue brocker RabbitMQ v.3.6
Other tools Redis v.4.0, NodeJS v.6.14, Git v.1.8.3, Composer v.1.6.4, Supervisord v.3.3


Please refer to the System Requirements for the complete list of the alternatives of the required environment components and their supported versions.

If you are using the same environment, you can reuse the commands provided below without modification. Otherwise, please adjust them to match the syntax supported by the tools of your choice.

Prepare a Server with OS

Get a dedicated physical or virtual server with at least 2Gb RAM with the CentOS v7.4 installed. Ensure that you can run processes as a root user or user with sudo permissions.

Enable Required Package Repositories

To install the third-party components (like RabbitMQ, ElasticSearch, Radis, etc.) required for OroCRM Enterprise Edition application operation, use the following repositories:

  • Extra Packages for Enterprise Linux (EPEL) repository by Red Hat
  • Oro Enterprise Linux Packages (OELP) repository by Oro engineers


The necessary installation packages are distributed using the software collections.

Add the EPEL repository to your yum package manager and install the Software collections management utils by running:

yum install -y yum-utils scl-utils centos-release-scl centos-release-scl-rh

Next, add Oro Enterprise Linux Packages repository to your yum package manager by running:

yum-config-manager --add-repo

Install Nginx, PostgreSQL, Redis, ElasticSearch, NodeJS, Git, Supervisor, and Wget

Install most of the required OroCRM Enterprise Edition application environment components using the following command:

yum install -y rh-postgresql96 rh-postgresql96-postgresql rh-postgresql96-postgresql-server rh-postgresql96-postgresql-contrib rh-postgresql96-postgresql-syspaths oro-elasticsearch62 oro-elasticsearch62-runtime oro-elasticsearch62-elasticsearch oro-redis4 oro-redis4-runtime oro-redis4-redis oro-rabbitmq-server36 oro-rabbitmq-server36-runtime oro-rabbitmq-server36-rabbitmq-server nginx nodejs npm git bzip2 supervisor

Install PHP

Install PHP 7.1 and the required dependencies using the following command:

yum install -y oro-php71 oro-php71-php-cli oro-php71-php-fpm oro-php71-php-opcache oro-php71-php-mbstring oro-php71-php-mcrypt oro-php71-php-pgsql oro-php71-php-process oro-php71-php-ldap oro-php71-php-gd oro-php71-php-intl oro-php71-php-bcmath oro-php71-php-xml oro-php71-php-soap oro-php71-php-tidy oro-php71-php-zip

Install Composer

Run the commands below, or use another Composer installation process described in the official documentation.

scl enable oro-php71 bash
php -r "copy('', 'composer-setup.php');" && php composer-setup.php
php -r "unlink('composer-setup.php');"
mv composer.phar /usr/bin/composer

Step 2: Pre-installation Environment Configuration

Perform Security Configuration

Configure SELinux

For the production environment, it is strongly recommended to keep SELinux enabled in the enforcing mode.


The actual SELinux configuration depends on the real production server environment and should be configured by an experienced system administrator.

In this guide, to simplify installation in the local and development environment, we are loosening the SELinux mode by setting the permissive option for the setenforce mode. However, your environment configuration may differ. If that is the case, please adjust the commands that will follow in the next sections to match your configuration.

sed -i 's/SELINUX=enforcing/SELINUX=permissive/g' /etc/selinux/config
setenforce permissive

Configure Users Permissions

For security reasons, we recommend performing all Oro application-related processes on behalf of two different linux users:

  • Administrative user (for example, oroadminuser) — A user should be able to perform administration operations like application installation, update, etc.
  • Application user (for example, nginx) — A user should be able to perform runtime operations that require no changes in the application source code files.

In this guide, to simplify installation in the local and development environment, we are loosening this requirement and use the superuser permissions to perform Oro application administrative tasks. However, for your staging or production environment, please adjust the commands that will follow in the next sections to run environment management commands as well as application install and update via a dedicated admin user.

Commands for running the web server, php-fpm process, cron commands, background processes, etc., are executed via the dedicated application user (nginx). Reuse them without modification, if you keep the same username. Otherwise, adjust them accordingly.

Prepare PostgreSQL Database

Initialize a PostgreSQL Database Cluster

scl enable rh-postgresql96 bash
postgresql-setup --initdb

Enable Password Protected PostgreSQL Authentication

By default, PostgreSQL is configured to use ident authentication.

To use the password-based authentication instead, replace the ident with the md5 in the pg_hba.conf file.

Open the file /var/opt/rh/rh-postgresql96/lib/pgsql/data/pg_hba.conf and change the following strings:

host    all             all               ident
host    all             all             ::1/128                 ident

to match these ones:

host    all             all               md5
host    all             all             ::1/128                 md5

Change the Password for the postgres User

To set the password for the postgres user to the new secure one, run the following commands:

systemctl start rh-postgresql96-postgresql
su postgres


You will be prompted to enter the new password.

Create a Database for OroCRM Enterprise Edition Application

To create the oro database that will be used by OroCRM Enterprise Edition application, run the following commands:

\c oro

Configure Web Server

For the production mode, it is strongly recommend to use the HTTPS protocol for the OroCRM Enterprise Edition public websites, and reserve the HTTP mode for development and testing purposes only.

The samples of Nginx configuration for HTTPS and HTTP mode are provided below. Update the /etc/nginx/conf.d/default.conf file with the content that matches the type of your environment.

Sample nginx Configuration for HTTP Websites (Use in Development and Staging Environment Only)

server {
    server_name <your_domain_name> www.<your_domain_name>;
    root  /usr/share/nginx/html/oroapp/public;

    index index.php;

    gzip on;
    gzip_proxied any;
    gzip_types text/plain text/css application/json application/javascript text/xml application/xml application/xml+rss text/javascript;
    gzip_vary on;

    location / {
        # try to serve file directly, fallback to index.php
        try_files $uri /index.php$is_args$args;

    location ~ ^/(index|index_dev|config|install)\.php(/|$) {
        # or
        # fastcgi_pass unix:/var/run/php/php7-fpm.sock;
        fastcgi_split_path_info ^(.+\.php)(/.*)$;
        include fastcgi_params;
        fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
        fastcgi_param HTTPS off;
        fastcgi_buffers 64 64k;
        fastcgi_buffer_size 128k;

    location ~* ^[^(\.php)]+\.(jpg|jpeg|gif|png|ico|css|pdf|ppt|txt|bmp|rtf|js)$ {
        access_log off;
        expires 1h;
        add_header Cache-Control public;

    error_log /var/log/nginx/<your_domain_name>_error.log;
    access_log /var/log/nginx/<your_domain_name>_access.log;

Sample nginx Configuration for HTTPS Websites (Safe for Production Environment)

server {
    listen 80;
    server_name <your_domain_name> www.<your_domain_name>;
    return 301 https://$server_name$request_uri;

server {
    listen 443 ssl;
    server_name <your_domain_name> www.<your_domain_name>;

    ssl_certificate_key /etc/ssl/private/;
    ssl_certificate /etc/ssl/private/;
    ssl_protocols TLSv1.2;

    root /usr/share/nginx/html/oroapp/public;

    index index.php;

    sendfile on;
    tcp_nopush on;
    tcp_nodelay on;

    # Increase this value in file uploads is allowed for larger files
    client_max_body_size 8m;

    gzip on;
    gzip_proxied any;
    gzip_types text/plain text/css application/json application/javascript text/xml application/xml application/xml+rss text/javascript;
    gzip_vary on;

    try_files $uri $uri/ @rewrite;

    location @rewrite {
        rewrite ^/(.*)$ /index.php/$1;

    location ~ /\.ht {
        deny all;

    location ~* ^[^(\.php)]+\.(jpg|jpeg|gif|png|ico|css|txt|bmp|js)$ {
        add_header Cache-Control public;
        expires 1h;
        access_log off;

    location ~ [^/]\.php(/|$) {
        fastcgi_split_path_info ^(.+?\.php)(/.*)$;
        if (!-f $document_root$fastcgi_script_name) {
            return 404;
        include                         fastcgi_params;
        fastcgi_pass          ;
        fastcgi_index                   index.php;
        fastcgi_intercept_errors        on;
        fastcgi_connect_timeout         300;
        fastcgi_send_timeout            300;
        fastcgi_read_timeout            300;
        fastcgi_buffer_size             128k;
        fastcgi_buffers                 4   256k;
        fastcgi_busy_buffers_size       256k;
        fastcgi_temp_file_write_size    256k;
        fastcgi_param  SCRIPT_FILENAME  $document_root$fastcgi_script_name;
        fastcgi_param  PATH_INFO        $fastcgi_path_info;
        fastcgi_param  HTTPS            on;

    # Websockets connection path (configured in config/parameters.yml)
    location /ws {
        reset_timedout_connection on;

        # prevents 502 bad gateway error
        proxy_buffers 8 32k;
        proxy_buffer_size 64k;

        # redirect all HTTP traffic to localhost:8080;
        proxy_set_header Host $http_host;
        proxy_set_header X-Real-IP $remote_addr;
        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
        proxy_set_header X-NginX-Proxy true;
        proxy_set_header X-Forwarded-Proto $scheme;

        proxy_redirect off;
        proxy_read_timeout 86400;

        # enables WS support
        proxy_http_version 1.1;
        proxy_set_header Upgrade $http_upgrade;
        proxy_set_header Connection "upgrade";

        error_log /var/log/nginx/<your_domain_name>_wss_error.log;
        access_log /var/log/nginx/<your_domain_name>_wss_access.log;

    error_log /var/log/nginx/<your_domain_name>_https_error.log;
    access_log /var/log/nginx/<your_domain_name>_https_access.log;

Replace <your_domain_name> with your configured domain name. In addition, change ssl_certificate_key and ssl_certificate with the actual values of your active SSL certificate.

Optionally, you can enable and configure Apache PageSpeed module for Nginx to improve web page latency as described in the Performance Optimization of the Oro Application Environment article.


If you choose the Apache web server instead of Nginx one, the example of the web server configuration you can find in the Web Server Configuration article.

Configure Domain Name Resolution

If you are going to use OroCRM Enterprise Edition in the local environment only, modify the /etc/hosts file on the server by adding the following line: localhost <your_domain_name>

After this change, the <your_domain_name> URLs opened in the local environment are handled by the local webserver.

To make OroCRM Enterprise Edition accessible from the remote locations, configure a DNS server to point your domain name to your server IP address.

Configure PHP

To configure PHP, perform the following changes in the configuration files:

  • In the www.conf file (/etc/opt/oro/oro-php71/php-fpm.d/www.conf) — Change the user and the group for PHP-FPM to nginx and set recommended values for other parameters.

    user = nginx
    group = nginx
    catch_workers_output = yes
  • In the php.ini file (/etc/opt/oro/oro-php71/php.ini) — Change the memory limit and cache configuration to the following:

    memory_limit = 1024M
  • In the opcache.ini file (/etc/opt/oro/oro-php71/php.d/10-opcache.ini) — Modify the OPcache parameter to match the following values:


Configure RabbitMQ

Create RabbitMQ User

systemctl start oro-rabbitmq-server36-rabbitmq-server
scl enable oro-rabbitmq-server36 bash
rabbitmqctl add_user <new_rabbitmq_user> <new_rabbitmq_user_password>
rabbitmqctl set_user_tags <new_rabbitmq_user> administrator
rabbitmqctl set_permissions -p / <new_rabbitmq_user> ".*" ".*" ".*"

Replace <new_rabbitmq_user> and <new_rabbitmq_user_password> with your custom username and password values.

For security reasons, delete the default RabbitMQ user:

rabbitmqctl delete_user guest

Enable Required RabbitMQ Plugins

rabbitmq-plugins enable rabbitmq_delayed_message_exchange

Enable the RabbitMQ WebControl Management Plugin

rabbitmq-plugins enable rabbitmq_management

After this step you can use the Web UI of the RabbitMQ management plugin (http://localhost:15672/).

Enable Installed Services

systemctl restart rh-postgresql96-postgresql oro-rabbitmq-server36-rabbitmq-server oro-redis4-redis oro-elasticsearch62-elasticsearch oro-php71-php-fpm nginx supervisord
systemctl enable rh-postgresql96-postgresql oro-rabbitmq-server36-rabbitmq-server oro-redis4-redis oro-elasticsearch62-elasticsearch oro-php71-php-fpm nginx supervisord

Step 3: OroCRM Enterprise Edition Application Installation

Get OroCRM Enterprise Edition Source Code

Create your new OroCRM Enterprise Edition project with composer in the /usr/share/nginx/html/oroapp folder:

cd /usr/share/nginx/html
composer create-project oro/crm-enterprise-application oroapp --repository=
cd oroapp


See detailed guidance on how to Get the Oro application Source Code to install custom versions or the code from custom repositories.

Note that you are prompted to enter the installation environment configuration and integration parameters (database name, user, etc.) that are saved into the config/parameters.yml file.


Ensure you provide the configuration values specific for your environment. If you do not set these parameters during the composer create-project execution, you still can modify the config/parameters.yml file after the dependencies installation is complete. Any changes should precede the Install Oro application step described further.

Configure Application Parameters

To configure the options listed below, update the config/parameters.yml file with recommended values.

Database Parameters

database_driver: pdo_pgsql
database_name: oro
database_user: postgres
database_password: <new_postgres_user_password>

Replace <new_postgres_user_password> with the postgres user password set during the previous steps.

WebSockets Parameters

If you use HTTP for OroCRM Enterprise Edition website, keep the default values for the WebSocket-related parameters in the config/parameters.yml file.

If you use HTTPS, open the config/parameters.yml file and change the WebSocket-related parameters to match the following values:

websocket_bind_port:     8080
websocket_frontend_host: "*"
websocket_frontend_port: 443
websocket_frontend_path: "ws"
websocket_backend_host:  "*"
websocket_backend_port:  8080
websocket_backend_path:  ""

For more information on these parameters, see OroSyncBundle documentation.

ElasticSearch Configuration

To enable ElasticSearch as the search engine, update search_engine_name:

search_engine_name: elastic_search

Redis Cache Storage Configuration

To enable Redis cache storage configuration, ensure the following lines are added to the config/parameters.yml file:

session_handler: 'snc_redis.session.handler'
redis_dsn_session:  'redis://'
redis_dsn_cache:    'redis://'
redis_dsn_doctrine: 'redis://'
redis_setup: 'standalone'


The redis_dsn_session, redis_dsn_cache, redis_dsn_doctrine, redis_setup parameters are mot included into the config/parameters.yml by default.


To improve application performance, you can configure two Redis instances to store separately the sessions and the doctrine application cache as described in the OroRedisConfigBundle documentation.

Enterprise Application Licence

To enable the enterprise capabilities of your OroCRM Enterprise Edition, provide the License Key as the enterprise_license value:

enterprise_licence: <your_licence_key_here>

RabbitMQ Configuration

message_queue_transport: amqp
message_queue_transport_config: { host: 'localhost', port: '5672', user: '<new_rabbitmq_user>', password: '<new_rabbitmq_user_password>', vhost: '/' }

Replace <new_rabbitmq_user> and <new_rabbitmq_user_password> with the username and password that your have set for RabbitMQ in previous steps.

Install Oro Application

To start the OroCRM Enterprise Edition installation, run the following command:

scl enable oro-php71 bash
php ./bin/console oro:install --env=prod --timeout=900

Follow the on-screen instructions in the console.


Alternatively, use the web installer as described in the Installation via UI topic. Before you launch the installation via UI, make the application files and folders writable for the nginx user. When the installation is complete, revert the file permission to restore the original ones.

You will be prompted to choose the installation with- or without- demo data. If you discard demo data during installation, you can install it later by running the following command:

scl enable oro-php71 bash
sudo -u nginx php ./bin/console oro:migration:data:load --fixtures-type=demo --env=prod

For developers only: To customize the installation process and modify the database structure and/or data that are loaded in OroCRM after installation, you can:

Add Required Permissions for the nginx User

As nginx user should be able to create folders, run the following commands to set necessary files and folders permissions:

setfacl -b -R ./
find . -type f -exec chmod 0644 {} \;
find . -type d -exec chmod 0755 {} \;
chown -R nginx:nginx ./var/{sessions,attachment,cache,import_export,logs}
chown -R nginx:nginx ./public/{media,uploads,js}

Step 4: Post-installation Environment Configuration

Schedule Periodical Command Execution

Open the crontab file in vi editor on behalf of the nginx user:

sudo -u nginx crontab -e

To schedule execution of the oro:cron command every-minute, add the following line:

*/1 * * * * scl enable oro-php71 'php /usr/share/nginx/html/oroapp/bin/console oro:cron --env=prod > /dev/null'

Save the updated file.

Configure and Run Required Background Processes

The required background processes are the following:

  • message queue consumer — Performs resource-consuming tasks in the background.
  • web socket server — Manages real-time messages between the application server and user’s browser.

It is crucial to keep these two background processes running. To maintain their constant availability, it is recommended to use Supervisord or another supervising tool.

To configure Supervisord, use your root privileges.

Configure the supervisor

Add the following configuration sections to the /etc/supervisord.conf Supervisord config file:

command=scl enable oro-php71 'php ./bin/console gos:websocket:server --env=prod'

command=scl enable oro-php71 'php ./bin/console oro:message-queue:consume --env=prod'

Restart Supervisord

To restart supervisor, run:

systemctl restart supervisord

Check the Status of the Background Processes (Optional)

To check the status of the background processes, run:

supervisorctl status

You should see information similar to the following one:

oro_message_consumer:oro_message_consumer_00   RUNNING   pid 4847, uptime 0:05:36
oro_message_consumer:oro_message_consumer_01   RUNNING   pid 4846, uptime 0:05:36
oro_message_consumer:oro_message_consumer_02   RUNNING   pid 4845, uptime 0:05:36
oro_message_consumer:oro_message_consumer_03   RUNNING   pid 4844, uptime 0:05:36
oro_message_consumer:oro_message_consumer_04   RUNNING   pid 4843, uptime 0:05:36
oro_web_socket                                 RUNNING   pid 5163, uptime 0:00:05

Congratulations! You’ve Successfully Installed OroCRM Enterprise Edition Application

You should now be able to open the homepage http(s)://<your_domain_name>/ and use the application.

What’s Next

Optimization, Scalability, and Configuration Recommendations

If you need to customize the described installation scenario, refer to the following topics:

User Guides

To become familiar with OroCRM Enterprise Edition functional as user or developer, please, read the following guides:

Browse maintained versions:
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