User Guide: Getting Started¶
OroCRM is a flexible CRM that can be easily custom-tailored to meet the specific needs of your business and to make all sales, marketing, support, and administrative activities appear familiar, convenient for your employees, and as a result, efficient.
With OroCRM you can easily:
- Store and process all kinds of customer data.
- Record and analyze your customer interactions.
- Manage your sales from a prospect to a close deal.
- Manage your marketing campaigns and other marketing activities.
- Provide support for clients and stuff.
- Engage into eCommerce using extensive Magento integration.
The OroCRM Users and Their Benefits page will help you find out which sections of this guide are most relevant for your work duties.
The Getting Started guide explains generic concepts and detail the OroCRM basic navigation and use.
For more advanced CRM concepts, like contact and account management, handling sales, marketing, and support-specific duties, and detailed information on using them, see the following sections: