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OroCRM supports the following pre-implemented integrations:

  • Integrations that are configured on the system level and share the same configuration for all organizations in an Oro instance. These integrations (or any combination of them) can be enabled/disabled and configured in System > Configuration > Integration.

    These are:

    • Google Single Sign-on: Enables you to log into Oro with their organization Google Apps for Work, Education or Government account, or their personal Google account if their Google account email address and Oro primary email address are the same.
    • Google Hangouts Voice and Video Calls: Enables you to make Hangouts voice or video calls from within your Oro application.
    • LDAP: Enables uploading the existing user records into Oro applications and map LDAP user role identifiers to Oro application roles.
    • Microsoft Outlook: Enables automatic bi-directional synchronization of the Oro application contacts, tasks and calendar events that are available to the users with their Microsoft Outlook applications. (Available as an extension for Enterprise edition only).
  • Integrations that are configured at the organization level. These integrations enable adjustment of third-party system integration parameters (e.g. credentials, account IDs, synchronizations settings, etc.) for different organizations.

    These are:

    • Zendesk: Enables loading data from a Zendesk account and processing it in Oro applications.
    • MailChimp: Enables mapping Oro Marketing Lists and Abandoned Cart Campaigns to segments of MailChimp Subscriber’s Lists. The segments can be kept synchronized and used to create email campaigns in MailChimp. These campaigns and related campaign statistics can be imported back to Oro applications.
    • dotmailer: Allows mapping Oro Marketing Lists to an address book in dotmailer. The address books can be used to create email campaigns in dotmailer. These campaigns and related campaign statistics can be imported back to Oro applications.
  • Embedded Forms: Enable users to create code that can be added to a third party website

  • OroCRM and OroCommerce: Provides seamless experience of two applications working as one within a single system.

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