View, Create, and Process Your Emails¶
All the emails sent to a record are displayed in and can be reached from the Activity section of a record’s page.
Clicking on the ellipsis menu of a record will launch the following action list for an email:
- Add Context (define a record related to the email).
- Reply (reply directly to the sender).
- Reply All (reply to everyone in the email conversation).
- Forward (forward an email to a different recipient).
- View Email (view the selected email).