This topic contains 1 reply, has 1 voice, and was last updated by 
ianfp 6 years, 5 months ago.
- Topic
My IMAP configuration is not importing emails from my system mailboxes. Here’s what I know:
I’m running OroCRM 2.3.8 on PHP 7.0.22-0ubuntu0.16.04.1
When I click “Check Connection/Retrieve Folders” in the System Mailbox config, it connects successfully and shows the correct folders.
The System > Jobs page shows the “oro:cron:run_command:oro:cron:email-body-sync” running successfully to 100% every 30 minutes.
Every minute, I see the following in the log file:
123456[2017-11-15 09:44:02] app.INFO: Message received {"headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_message_queue.client.route_message_processor","oro.message_queue.client.queue_name":"oro.default"}} {"processor":"Oro\\Component\\MessageQueue\\Router\\RouteRecipientListProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_message_queue.client.route_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}[2017-11-15 09:44:02] app.NOTICE: Message processed: ACK. Execution time: 7 ms {"status":"ACK","time":7} {"processor":"Oro\\Component\\MessageQueue\\Router\\RouteRecipientListProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_message_queue.client.route_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}[2017-11-15 09:44:02] app.INFO: Message received {"headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_cron.async.command_runner_message_processor","oro.message_queue.client.queue_name":"oro.default"}} {"processor":"Oro\\Bundle\\CronBundle\\Async\\CommandRunnerMessageProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_cron.async.command_runner_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}[2017-11-15 09:44:02] app.NOTICE: Message processed: REJECT. Execution time: 19 ms {"status":"REJECT","time":19} {"processor":"Oro\\Bundle\\CronBundle\\Async\\CommandRunnerMessageProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_cron.async.command_runner_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}[2017-11-15 09:44:02] app.INFO: Close database connection "default" [] {"extension":"Oro\\Bundle\\MessageQueueBundle\\Consumption\\Extension\\ContainerResetExtension","processor":"Oro\\Bundle\\CronBundle\\Async\\CommandRunnerMessageProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_cron.async.command_runner_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}[2017-11-15 09:44:02] app.INFO: Reset the container [] {"extension":"Oro\\Bundle\\MessageQueueBundle\\Consumption\\Extension\\ContainerResetExtension","processor":"Oro\\Bundle\\CronBundle\\Async\\CommandRunnerMessageProcessor","message_id":"oro.5a0c7ce1d79da9.23241408","message_body":"{\"command\":\"oro:cron:imap-sync\",\"arguments\":[]}","message_properties":{"oro.message_queue.client.topic_name":"oro.cron.run_command","oro.message_queue.client.processor_name":"oro_cron.async.command_runner_message_processor","oro.message_queue.client.queue_name":"oro.default"},"message_headers":{"content_type":"application/json","message_id":"oro.5a0c7ce1d79da9.23241408","timestamp":1510767841},"message_priority":2}Notice the REJECT result on line 4: that’s the “imap-sync” jobs that is being rejected.
When I run “oro:cron:imap-sync” and “oro:cron:email-body-sync” by hand, they work and new emails are imported.
Where can I go from here?
Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
The forum ‘OroCRM – Installation/Technical Issues or Problems’ is closed to new topics and replies.