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Forums › Forums › OroCRM › OroCRM – Installation/Technical Issues or Problems › Emails sent through OroCRM not shown in IMAP Sent folder

This topic contains 4 replies, has 2 voices, and was last updated by  mkh 5 years, 9 months ago.

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  • July 3, 2018 at 8:23 am #27950

    mkh
    Member

    OroCRM (2.6.14) successfully receives and sends emails, including successfully syncing emails in my Sent folder by IMAP. However, emails sent through OroCRM interface do not show in Sent (or any other) folder of my email client. I can only see them in OroCRM. Is this a bug, misconfiguration or a missing feature?

    (As a temporary workaround I’d like to BCC all emails to myself, but I cannot find this setting either.)

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Viewing 4 replies - 1 through 4 (of 4 total)
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  • July 3, 2018 at 11:40 pm #27951

    Artem Liubeznyi
    Spectator

    Have you enabled sync of Sent folder in your OroCRM mailbox settings?

    July 4, 2018 at 12:30 am #27952

    mkh
    Member

    Hello Artem,

    Yes I did, and emails sent by other means successfully appear on OroCRM.

    July 4, 2018 at 1:00 am #27953

    Artem Liubeznyi
    Spectator

    This is strange. Looks like a bug to me then, we will investigate it. Thank you for the heads up!

    July 4, 2018 at 1:13 am #27954

    mkh
    Member

    Noticed another problem that may or may not be related: only inside the table on “My Emails” page all emails from Sent folder are shown with date of “Jan 3, 1” (that is: January 3, 2001). Correct date is shown if I click on an email, also under Activity on My User page.

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