Error "You do not have permission to perform this action."

Hi.

When moving old Opportunity to the next step appears error “You do not have permission to perform this action.”
New Opportunity moving to the next step without errors.

/var/www/orocrm/app/logs/prod.log

[2015-02-06 10:24:58] request.INFO: Matched route "oro_workflow_widget_transition_form" (parameters: "_controller": "Oro\Bundle\WorkflowBundle\Controller\WidgetController::transitionFormAction", "workflowItemId": "1552", "transitionName": "prepare_contracts", "_route": "oro_workflow_widget_transition_form") [] [] [2015-02-06 10:24:58] security.DEBUG: Read SecurityContext from the session [] [] [2015-02-06 10:24:58] security.DEBUG: Reloading user from user provider. [] [] [2015-02-06 10:24:58] security.DEBUG: Username "chornobay" was reloaded from user provider. [] [] [2015-02-06 10:24:58] security.DEBUG: Invoked controller "Oro\Bundle\WorkflowBundle\Controller\WidgetController::transitionFormAction". (MASTER_REQUEST) [] [] [2015-02-06 10:24:58] security.DEBUG: Check an access using "oro_workflow" ACL annotation. [] [] [2015-02-06 10:24:58] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] request.CRITICAL: Uncaught PHP Exception Doctrine\ORM\EntityNotFoundException: "Entity was not found." at /var/www/orocrm/vendor/doctrine/orm/lib/Doctrine/ORM/Proxy/ProxyFactory.php line 177 {"exception":"[object] (Doctrine\\ORM\\EntityNotFoundException: Entity was not found. at /var/www/orocrm/vendor/doctrine/orm/lib/Doctrine/ORM/Proxy/ProxyFactory.php:177)"} [] [2015-02-06 10:24:59] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_email_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_calendar_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_entityconfig_manage" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_entityconfig_manage" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_account_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_contact_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_create" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_process_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_process_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_account_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_workflow_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_update" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_create" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_user_user_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_user_user_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_task_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_jobs" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_salesfunnel_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_workflow_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:25:00] security.DEBUG: Write SecurityContext in the session [] []

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[2015-02-06 10:24:58] request.INFO: Matched route "oro_workflow_widget_transition_form" (parameters: "_controller": "Oro\Bundle\WorkflowBundle\Controller\WidgetController::transitionFormAction", "workflowItemId": "1552", "transitionName": "prepare_contracts", "_route": "oro_workflow_widget_transition_form") [] [] [2015-02-06 10:24:58] security.DEBUG: Read SecurityContext from the session [] [] [2015-02-06 10:24:58] security.DEBUG: Reloading user from user provider. [] [] [2015-02-06 10:24:58] security.DEBUG: Username "chornobay" was reloaded from user provider. [] [] [2015-02-06 10:24:58] security.DEBUG: Invoked controller "Oro\Bundle\WorkflowBundle\Controller\WidgetController::transitionFormAction". (MASTER_REQUEST) [] [] [2015-02-06 10:24:58] security.DEBUG: Check an access using "oro_workflow" ACL annotation. [] [] [2015-02-06 10:24:58] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] request.CRITICAL: Uncaught PHP Exception Doctrine\ORM\EntityNotFoundException: "Entity was not found." at /var/www/orocrm/vendor/doctrine/orm/lib/Doctrine/ORM/Proxy/ProxyFactory.php line 177 {"exception":"[object] (Doctrine\\ORM\\EntityNotFoundException: Entity was not found. at /var/www/orocrm/vendor/doctrine/orm/lib/Doctrine/ORM/Proxy/ProxyFactory.php:177)"} [] [2015-02-06 10:24:59] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_email_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_calendar_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_entityconfig_manage" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_entityconfig_manage" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_account_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_contact_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_create" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_process_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_process_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_account_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_workflow_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_opportunity_update" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_lead_create" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_user_user_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_user_user_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_task_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_jobs" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "orocrm_sales_salesfunnel_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:24:59] security.DEBUG: Check an access using "oro_workflow_definition_view" ACL annotation. [] [] [2015-02-06 10:24:59] security.DEBUG: ACL found, permission granted. Voting to grant access [] [] [2015-02-06 10:25:00] security.DEBUG: Write SecurityContext in the session [] []

How to resolve this problem?

Topic

[Igor ChornobayParticipant]

“Old Opportunity” that Opportunity was created about month ago.
“New Opportunity” that Opportunity was created in this moth.
Current workflow for Opportunity was created before creating all “Old Opportunity”.

[Yevhen ShyshkinParticipant]

Please, check what ACL voter and why tells that action is not allowed.

Also check where error “Uncaught PHP Exception Doctrine\ORM\EntityNotFoundException: “Entity was not found.”” is coming from.

[Igor ChornobayParticipant]

I suppose that the problem occurred when changing workflow. How to remove the old workflow item from the opportunity?

[Yevhen ShyshkinParticipant]

If you need to remove workflow item from only one opportunity (or specific set of it) you can go to table orocrm_sales_opportunity, find required rows, get IDs from field workflow_item_id and remove appropriate rows from table oro_workflow_item.

If you need to remove workflow items from all opportunitie you can create new workflow for Opportunity and activate it – during activation all workflow items for previous workflows will be removed automatically.

[Igor ChornobayParticipant]

Thank Yevhen.
Second solution helped me resolve this issue.

[Author]

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