Forums › Forums › OroCRM › OroCRM – Installation/Technical Issues or Problems › Installation for fine, but white page on login screen
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- CreatorTopic
- October 24, 2014 at 2:46 pm #26352
I am installing on an Amazon AMI – I went through the installation and got all green go boxes on the final screen.
When I click on the final button to start it give me a blank white screen.
I have checked my install log and clear cache. What else am I missing?
Brent W Peterson
Magento Evangelist - CreatorTopic
- AuthorReplies
- October 25, 2014 at 1:53 am #26353
Hi, I had similar issues. Finally got thru by installing through console
1app/console oro:install -e prodAlso check whether filesystem permissions are okay,as this was another issue I faced in similar situation.
123sudo setfacl -dR -m u:www-data:rwX -m u:`whoami`:rwX crm-applicationsudo setfacl -R -m u:www-data:rwX -m u:`whoami`:rwX crm-applicationIf setfacl is not installed, on ubuntu, you can install with
1sudo apt-get install aclHope this helps!
regards
SpurgeonOctober 25, 2014 at 5:28 am #26354If this is true, It would be good if the installation step could identify if the system are using ACL and if the system can write in these specific folders.
October 25, 2014 at 5:49 am #26355That worked, however now I can login as myself and I created a new user, but when I try to login as that user I get a blank white screen
Brent W Peterson
Magento EvangelistOctober 25, 2014 at 5:50 am #2635612345678[2014-10-25 07:50:19] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [][2014-10-25 07:50:19] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\NotFoundHttpException: "No route found for "GET /echo"" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php line 2256 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException: No route found for \"GET /echo\" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php:2256, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException: at /var/www/vhosts/orocrm/platform-application/app/cache/prod/appProdUrlMatcher.php:2726)"} [][2014-10-25 07:50:19] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [][2014-10-25 07:50:19] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\NotFoundHttpException: "No route found for "GET /echo"" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php line 2256 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException: No route found for \"GET /echo\" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php:2256, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException: at /var/www/vhosts/orocrm/platform-application/app/cache/prod/appProdUrlMatcher.php:2726)"} [][2014-10-25 07:50:19] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [][2014-10-25 07:50:19] request.ERROR: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\NotFoundHttpException: "No route found for "GET /echo"" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php line 2256 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\NotFoundHttpException: No route found for \"GET /echo\" at /var/www/vhosts/orocrm/platform-application/app/cache/prod/classes.php:2256, Symfony\\Component\\Routing\\Exception\\ResourceNotFoundException: at /var/www/vhosts/orocrm/platform-application/app/cache/prod/appProdUrlMatcher.php:2726)"} [][2014-10-25 07:50:19] security.DEBUG: Invoked controller "FOS\RestBundle\Controller\ExceptionController::showAction". (SUB_REQUEST) [] [][root@ip-172-30-0-216 logs]#Brent W Peterson
Magento EvangelistOctober 25, 2014 at 5:54 am #26357To re-iterate my problem:
I have the application installed and working, I can login as myself.
I created a new user and when that user tries to login they get a blank white screen.
Brent W Peterson
Magento EvangelistOctober 25, 2014 at 5:56 am #26358Now it I try to login as myself
I get a white screen on this page
Brent W Peterson
Magento EvangelistOctober 25, 2014 at 6:10 am #26359Hi,
Can you try clearing cache folder manually
1rm -rf app/cache/prodThen intialize cache without warmup
1app/console cache:c -e prod --no-warmupWhen this goes without any error, rebuild cache again
1app/console cache:c -e prodand try?
Regards
spurgeonOctober 25, 2014 at 6:45 am #26360Yes it appears to be a cache issue. When I remove my cache and rebuild I am able to login, but after my second attempt I am not able to access – Same white screen.
Brent W Peterson
Magento EvangelistOctober 25, 2014 at 7:18 am #26361I think I have it working, I have change the ownership of my app/cache directory to apache:apache and it appears to be working now.
Brent W Peterson
Magento EvangelistOctober 25, 2014 at 7:47 am #26362Hi,
thanks for the update. Yes, it depend on your system’s webroot user (ubuntu by default has www-data, which I posted). we too had similar ordeal initially, till we got the filesystem permissions right.
Regards
SpurgeonOctober 25, 2014 at 7:56 am #26363Thanks :) I am using the default AMI from Amazon which is based on CentOS.
Brent W Peterson
Magento Evangelist - AuthorReplies
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