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Forums OroCRM OroCRM – Installation/Technical Issues or Problems Mail not fetched when coming from the same sender on two accounts

This topic contains 5 replies, has 2 voices, and was last updated by Artem Liubeznyi Artem Liubeznyi 2 years, 2 months ago.

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  • #55645

    Razva
    Participant

    Hey,

    I’ve configured email (IMAP/SMTP) for two Gmail addresses. One is fetched but one it’s not. The email is in Inbox, unread.

    Please note that the email came from the same address. Example: I’ve sent, from my personal address, two emails to two different addresses which are both in Oro. One got fetched, one didn’t.

    Emails received from other addresses are fetched, so it’s not a connectivity issue. Basically Oro will not fetch emails that came from the same sender, but on two different addresses.

    Nothing in the Apache log nor in Oro log. I’ve also tried to manually run the cron, the result is ok (Processing command “oro:cron:imap-sync”: added to job queue).

    Any hints on how to fix this?

    Thank you!

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