Not receiving emails

Hello,
I installed OroCRM following the official guide: https://oroinc.com/orocrm/doc/current/install-upgrade/installation-quick-start-dev/crm#installation-crm-ce-readme and there are a few issues that I believe they are related.

1) At the end of the guide I restarted supervisord

XHTML

systemctl restart supervisord

1	systemctl restart supervisord

then checked the status

XHTML

supervisorctl status

1	supervisorctl status

and this is the result:

Shell

[root@crm oroapp]# supervisorctl status oro_message_consumer:oro_message_consumer_00 BACKOFF Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_01 BACKOFF Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_02 BACKOFF Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_03 BACKOFF Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_04 BACKOFF Exited too quickly (process log may have details) oro_web_socket BACKOFF Exited too quickly (process log may have details) [root@crm oroapp]# supervisorctl status oro_message_consumer:oro_message_consumer_00 FATAL Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_01 FATAL Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_02 FATAL Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_03 FATAL Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_04 FATAL Exited too quickly (process log may have details) oro_web_socket FATAL Exited too quickly (process log may have details)

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[root@crm oroapp]# supervisorctl status oro_message_consumer:oro_message_consumer_00   BACKOFF   Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_01   BACKOFF   Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_02   BACKOFF   Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_03   BACKOFF   Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_04   BACKOFF   Exited too quickly (process log may have details) oro_web_socket                                 BACKOFF   Exited too quickly (process log may have details) [root@crm oroapp]# supervisorctl status oro_message_consumer:oro_message_consumer_00   FATAL     Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_01   FATAL     Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_02   FATAL     Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_03   FATAL     Exited too quickly (process log may have details) oro_message_consumer:oro_message_consumer_04   FATAL     Exited too quickly (process log may have details) oro_web_socket                                 FATAL     Exited too quickly (process log may have details)

2) Also, users see an error message when they log in

The Application is not configured properly (message consumers are not available). Please contact the system administrator

3) Finally, I set up many mailboxes, I checked the connection and both incoming and outgoing configuration are ok but I do not receive any email.

Could this be all related ?

• This topic was modified 5 years, 11 months ago by  Ariel.

Topic

[MichaelKeymaster]

Stop supervisord and run a single consumer with additional verbosity to see what the problem is:

Shell

php ./bin/console oro:message-queue:consume --env=prod -vvv

1	php ./bin/console oro:message-queue:consume --env=prod -vvv

Email synchronization won’t work until the consumer works without any issues.

[Author]

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