Retail CRM for Online & Offline Merchants
For retailers, optimizing the customer experience (CX) is critical. It doesn’t matter whether your business sells through brick-and-mortar, online, or mobile channels. Customers now demand an omni-channel understanding of who they are across online and offline interactions.
Our retail CRM gives merchants of all sizes, from small family-owned operations to large chain stores, with an easy-to-use, flexible customer relationship management solution. Manage and track interactions with prospective clients, end-customers, and partner resellers all on OroCRM.
See a few of our customers
“We decided to use OroCRM because it offers us a single view of our customers online and in stores. Having a complete view of our customers at our fingertips allows us to deliver superior customer service, optimize our marketing efforts, and ultimately grow our business.”