Subprocessors authorized to process personal information in connection with Oro services
Oro Inc. uses certain subprocessors to run Oro Inc. corporate sites and provide OroCloud service. Any defined terms used herein shall have the same meaning as defined in Customer’s commercial agreement with Oro Inc.. For all Customers who have entered into Oro’s standard DPA, Oro will provide notice on updates to the list of subprocessors that are utilized. Oro Inc. undertakes to keep this list updated regularly to enable its Customers to stay informed of the scope of subprocessing of personal information associated with the Services.
Oro is adding 2 new subprocessors Oracle Cloud Infrastructure and Cloudflare starting from Jul 1, 2024.
Subprocessors for Oro Inc. Corporate Sites and Corporate Operations
| Entity name | Service Description | Entity Location Country |
|---|---|---|
| Google Cloud Platform | Cloud hosting infrastructure provider | US |
| Oracle Cloud Infrastructure | Cloud hosting infrastructure provider | US |
| Web analytics service | US | |
| SendGrid | Transactional email delivery tool | US |
| Slack | Customer support | US |
| Hubspot | CRM | US |
| Atlassian | Customer Support Portal | US |
| OpenAI, L.L.C. | AI LLM for document processing | US |
| Cloudflare | CDN and Web Application Firewall | US |
| Gong.io LTD | Calls Recording Platform | US |
| Anthropic, LLC | AI-assisted development tools (Claude). Used exclusively for internal code development, analysis, and optimization. No access to OroCloud customer data or corporate site production environments. | US |
Subprocessors for OroCloud service
| Entity name | Service Description | Entity Location Country |
|---|---|---|
| Google Cloud Platform | Cloud hosting infrastructure provider | US |
| Oracle Cloud Infrastructure | Cloud hosting infrastructure provider | US |
| Cloudflare | CDN and Web Application Firewall | US |
| SendGrid | Transactional email delivery tool | US |
| Blackfire | Software analytics to monitor application interactions and performance | US |
| OpenAI, L.L.C. | Text recognition and conversational AI services | US |