Why OroCommerce? OroCommerce FAQ

You can try OroCommerce Enterprise version in our free public demo. We also have a free-to-use, customizable Community version, that you can download here – https://oroinc.com/b2b-ecommerce/download/

OroCommerce implementation timelines vary depending on the level of customization based on your specific business requirements. The average implementation time is about six months.

We highly recommend working with trained OroCommerce solution integrators in your location to ensure the best quality and timeline of your OroCommerce integration.

We offer Technical and Functional training sessions held onsite or online. You can read course descriptions and submit training requests here. Additionally, we have publicly available documentation, a community Slack channel, and community discussions at StackOverflow.

We have publicly available documentation, a community Slack channel, and community discussions at StackOverflow. For our Enterprise Edition customers, we offer 24/7 ticketing support at no additional charge.

Yes, we do have a marketplace. This is a place where our community and partners can submit their extensions and solutions integrated with the Oro suite of products. Our customers can download or request ready-made integration bridges and extensions to enhance their Oro applications. Our marketplace helps cover niche requirements that may not be a priority on our official release roadmap. As the architecture is open-source, marketplace releases can often be adapted easily to cater to wider use cases. It also helps to drive innovation and deliver quality solutions to our customers in a very cost-efficient way.

• OroCommerce is an enterprise-grade, secure, and flexible platform built to solve B2B & B2B2X real-world challenges from the ground up – meaning you can focus on your products and sales more, and web development less.
• A powerful 600,000+ strong ecosystem means that functionality is practically limitless. Plus, you’re never tied to a single developer or agency.
• Depending on your business and order volumes, your total cost of ownership will likely be reduced over the mid to long term.
• The platform supports and enhances your existing sales and marketing teams, with a powerful CRM giving out-of-the-box reporting, segmentation, and automation potential.
• Forget about outgrowing your system. OroCommerce supports millions of SKUs, transactions, and integration opportunities and provides customers with rich web and personalized experiences.

• The Oro team is led by one of the most experienced and successful eCommerce teams in the industry. It is the same team that built Magento. The experience and industry knowledge learned from their time at Magento has been incorporated in OroCommerce, the product they designed after eBay acquired Magento in 2011.
• OroCommerce was built from the ground up for the complex needs of multi-channel B2B businesses. It means that it can cover 70%-80% of B2B functionality out-of-the-box whereas most of our competitors create workarounds and hard-coded patches to stretch their platforms’ capabilities.
• Open source technology, state-of-the-art infrastructure, and dynamic APIs provide the ultimate flexibility organizations need to achieve the other 20-30%. They can extend, customize, integrate and configure the application to match their exact needs.
• The robust design coupled with flexibility translates into a faster time to market for B2B eCommerce projects.
• Transparent pricing with no hidden costs and commissions on API calls, revenues, transaction numbers.
• Deploy anywhere policy. Easy deployment in any Cloud environment and on-premises.
• 24/7 free support for Enterprise customers.
• Built-in CRM that seamlessly integrates with the B2B eCommerce platform available on-demand at no additional cost.
• Unique workflow engine that allows an organization to digitize any manual process.
• A large ecosystem of solution integrators and partners that drive innovation.

Some of the major features available in Enterprise Edition vs free Community edition include:

• Multi-site and multi-org structures for multi-brand and international businesses
• Advanced scalability and performance capabilities
• Elastic search support
• Hosting on OroCloud
• 24/7/365 support
• View the full side-by-side comparison on our B2B eCommerce features page.

No, the use of OroCRM is completely optional. You can integrate with the CRM of choice.

Whereas OroCommerce has multi-vendor capabilities, businesses that want to build standalone pure-play B2B marketplaces should use our OroMarketplace solution. It inherited all the B2B features of OroCommerce and natively integrates with OroCRM, but gained a range of marketplace-specific features. Here’s the full marketplace features list.

View the full list here.

Near future features:

• Additional open APIs for both storefront and back-office
• More opportunities for PWA with additional open APIs and tighter integration with Front-Commerce
• Improvements to eCommerce reporting engine and report widgets
• Extended out-of-the-box data export/import functionalities
• More user experience options for the storefront
• Search functionality improvements including autocomplete and relevance boosting features

Some of the systems we already integrate with include, Akeneo, ContentServ, Microsoft Dynamic, Microsoft Great Plains, SAP B1, Epicor Prophet 21, Oracle, and Ariba.

OroCommerce’s robust API allows to integrate with systems such as:

• Enterprise Resource Planning (ERP)
• Product Information Management (PIM)
• Warehouse Management Systems (WMS)
• Artificial Intelligence (AI)
• Business Intelligence (BI)
• Ratings & Reviews Tools
• Loyalty Tools
• eProcurement
• PunchOut
• and more.

Oro’s cloud offering is based on Google Cloud Platform (GCP) which is used as Infrastructure-as-a-Service (IaaS) layer for OroCloud. GCP works well for OroCloud because it provides end-to-end security and flexible infrastructure that scales on-demand, at a very competitive price. Google constantly expands its infrastructure by opening new regions and enhancing the network.

You can also deploy Oro applications in the cloud environment of your choice or on-premises.

Absolutely! We have already integrated with SAP, Epicor 21, Marello, Unit 4, SBC Solutions ERP, MDS ERP, and Microsoft GP.

Through our years of experience in software development, we have seen a huge benefit of having an Open-Source Strategy that allows our products to be more accessible, innovative, and secure.

Having an ecosystem and community of customers, partners and developers allows our platform to be used and adapted to different verticals, industries, and countries while allowing us to focus on making the platform work for all the emerging requirements our ecosystem sees.

Our community and tens of thousands of product installations help get our products tested for bugs, security, and performance on a scale that is not achievable for proprietary solutions. More accurately, the model we chose is called Commercial Open-Source or Dual-License Software, where Oro Inc. is a commercial entity that drives and is in charge of the core product development and quality. We also control the product roadmap, which means you get the best of both worlds without any downsides. It’s a proven business model used by successful companies like MySQL, Aquia, and Magento.

In recent years, even large technology companies traditionally seen as proprietary started to understand that open-source can be more secure and that it drives innovation.

Here are some examples:

• An insight into how Microsoft changed its approach towards open-source.
• Why Adobe chooses open-source as a strategic priority.
• Facebook and open-source.
• The US Department of Defense wrote an elaborate FAQ about open source.