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Configure Contact Us Page

In your Oro application, you can enable/disable the ability of contacting a seller via a Contact Us form on the website.

This can be done on three levels – globally, per organization and website.

Configure Contact Us Page Globally

Enabling Contact Us form globally sets system settings as default ones.

To enable or disable the display of the form in the front store globally:

  1. Navigate to the system configuration (click System > Configuration in the main menu).
  2. Select Commerce > Customer > Contact Requests in the menu to the left.

Note

For faster navigation between the configuration menu sections, use Quick Search.

The following page opens:

  1. In Contact Requests, select the Allow Contact Requests check box to enable the Contact Us form.

    To disable it in the front store, clear the check box. You can still use the Contact Us widget in your web catalog pages.

  2. Click Save Settings.

Configure Contact Us Page per Organization

To enable or disable the display of the form in the front store per organization:

  1. Navigate to System > User Management > Organizations in the main menu.
  2. For the necessary organization, hover over the More Options menu to the right of the necessary organization and click to start editing the configuration.
  3. Select Commerce > Customer > Contact Requests in the menu to the left.

Note

For faster navigation between the configuration menu sections, use Quick Search.

The following page opens:

  1. In Contact Requests, select the Allow Contact Requests check box to enable the Contact Us form.

    To disable it in the front store, clear the check box. You can still use the Contact Us widget in your web catalog pages.

  2. Click Save Settings.

Configure Contact Us Page per Website

To enable or disable the display of the form in the front store per website:

  1. Navigate to System > Websites in the main menu.
  2. For the necessary website, hover over the More Options menu to the right of the necessary website and click to start editing the configuration.
  3. Select Commerce > Sales > Contacts in the menu on the left.

Note

For faster navigation between the configuration menu sections, use Quick Search.

The following page opens:

  1. In Contact Requests, select the Allow Contact Requests check box to enable the Contact Us form.

    To disable it in the front store, clear the check box. You can still use the Contact Us widget in your web catalog pages.

  2. Click Save Settings.

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