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Forums OroCRM OroCRM only importing 300 Customers from Magento Installation

This topic contains 6 replies, has 3 voices, and was last updated by  Rodolfo 2 years, 7 months ago.

  • Creator
  • #58898

    Peter Becker

    Hello everyone,

    i connected OroCRM with a magento-store following this instruction:

    – The orocrm extension for magento is installed and working
    – The connection between orocm and magento was successfully established.

    Unfortunately it imports only 300 customers and i don’t know why.
    Does anybody have a clue what the reason could be?

    Thx for your help in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
  • #58899
    Artem Liubeznyi
    Artem Liubeznyi

    Hi Peter,

    What was your start date for the import? (Sync start date in the integration settings.)


    Peter Becker


    start-date is 1.jan 2007.

    At that day the magento-store did not exist. The first order is from 2010.


    Peter Becker

    Something else which is a bit strange:

    I did install the newest version (1.2.1) of OroCRM here:

    but the config.xml inside app/code/Oro/Api/etc/ tells me, its still 1.2.0 ?



    Try to catch some information from log files.

    If you’re running in production mode:

    tail -f app/logs/prod.log

    if you’re running in dev mode:

    tail -f app/logs/dev.log


    Peter Becker

    ok, now i removed all import-entites except customers and orders.

    Now it imports:

    796 of 6333 customers
    2804 of 76000 orders

    @Rodolfo: This is the output from the prod.d

    If you have any idea what i could do, i would appreciate it.



    Hi Peter,

    We can see some different errors in your log. Check the description right after each line:

    "batch.ERROR: Encountered an error executing the step: "

    [message] Authorization Required
    [request] <?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV="" xmlns:ns1="urn:Magento" xmlns:xsd="" xmlns:xsi="" xmlns:SOAP-ENC="" SOAP-ENV:encodingStyle=""><SOAP-ENV:Body><ns1:login><username xsi:type="xsd:string">test_connection</username><apiKey xsi:type="xsd:string">XXXXXXXX</apiKey></ns1:login></SOAP-ENV:Body></SOAP-ENV:Envelope>

    [code] 401

    [2015-07-13 12:11:01] batch.ERROR: Encountered an error executing the step:
    [message] SOAP-ERROR: Parsing Schema: can't import schema from ''
    [request] <?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV="" xmlns:ns1="urn:Magento" xmlns:xsd="" xmlns:xsi="" xmlns:SOAP-ENC="" SOAP-ENV:encodingStyle=""><SOAP-ENV:Body><ns1:oroQuoteList><sessionId xsi:type="xsd:string">1c7333429869cfa2fb982ce3ddabd910</sessionId><filters xsi:type="ns1:filters"><complex_filter SOAP-ENC:arrayType="ns1:complexFilter[2]" xsi:type="ns1:complexFilterArray"><item xsi:type="ns1:complexFilter"><key xsi:type="xsd:string">created_at</key><value xsi:type="ns1:associativeEntity"><key xsi:type="xsd:string">from</key><value xsi:type="xsd:string">2014-12-22 09:07:26</value></value></item><item xsi:type="ns1:complexFilter"><key xsi:type="xsd:string">created_at</key><value xsi:type="ns1:associativeEntity"><key xsi:type="xsd:string">to</key><value xsi:type="xsd:string">2014-12-29 09:07:26</value></value></item></complex_filter></filters><pager xsi:type="ns1:pager"><page xsi:type="xsd:string">6</page><pageSize xsi:type="xsd:string">100</pageSize></pager></ns1:oroQuoteList></SOAP-ENV:Body></SOAP-ENV:Envelope>

    [response] <?xml version="1.0" encoding="UTF-8"?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV=""><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>WSDL</faultcode><faultstring>SOAP-ERROR: Parsing Schema: can't import schema from ''</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

    [code] 500

    I’m not sure if it’s a problem in your oro-bridge extension or if you have a lot of corrupted data or missing fields from your Magento.

    Maybe orocrm core team can help you better.

Viewing 6 replies - 1 through 6 (of 6 total)

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