From Paper Contracts to Portal Ordering: Stratix Digitizes Enterprise Device Procurement

Stratix helps large enterprises equip employees with work devices under negotiated contracts. During company-wide device refreshes, thousands of users may need to order in a short window, and every order must follow the contract’s pricing and buying rules. Using OroCommerce, Stratix turned those agreements into customer-specific portals that can launch in days and enforce contract terms during high-volume ordering.

Customer Success by the Numbers

1.8M+

devices managed globally

20K

concurrent users supported

Month MVP launch

The Challenge

Many managed mobility programs still rely on manual steps to execute contract-driven procurement. Buying devices at enterprise scale brings constraints that a standard catalog and cart do not cover.

Stratix needed to solve three problems.

Every Fortune 500 client has a negotiated sales agreement with unique pricing tiers, approved device lists, and strict purchase limits. Enforcing these rules manually was slow and error-prone.
Onboarding a new enterprise client used to be a heavy IT project. Building a custom ordering portal required developers, custom code, and long lead times.
Device refresh cycles create intense demand spikes. Thousands of employees can attempt to order at the same time, and the platform has to stay responsive while applying contract rules consistently.

Stratix needed a platform that could handle this complexity but was flexible enough to be managed by business users, not just IT engineers.

Stratix Digital Leadership Team

The thing that surprised people internally was how fast we could stand up a customer portal once the model was in place. With OroCommerce, business teams can launch a new portal in days because the core setup is reusable.

The Solution

Stratix selected OroCommerce and worked with AAXIS as the implementation partner. The team delivered an MVP in three months, then shipped Phase 2 enhancements two months later.

The build focused on a simple goal: make the contract enforce itself in the portal, even during high-volume device refreshes.

What Stratix put in place:

A digital Sales Agreement model that applies contract catalogs, pricing, limits, and approvals during ordering
Agreement-separated carts so users don’t mix terms in a single order
One portal experience that supports employee replacements, standard device bundles, and large refresh ordering
Oracle ERP connectivity that creates orders immediately, with user and agreement updates synced on a defined schedule
Device lifecycle actions built into the workflow, including buy-back and return label generation

A major operational change was building a repeatable way to launch customer portals. Business users can now create new customer portals without an IT project. New portals inherit the Oracle ERP integration patterns, which reduces repeated setup work and helps new customer sites go live in days.

Results

After the launch, Stratix no longer had to run enterprise sales through manual checks. Customer portals can be created by the business team and brought live quickly. During large device refreshes, the platform can support up to 20,000 users ordering at the same time. Sales Agreement logic applies the contract terms during checkout so users see the right catalog and the right pricing.

Stratix proved that you don’t have to choose between complex enterprise requirements and a fast, modern buying experience. By building the right digital architecture, they deliver both.