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OroCommerce’s powerful Promotions engine allows sellers to generate promotions and discounts for incentivizing customers to place new orders. To help our Community harness the power of the Promotions functionality, we’ve created a dedicated self-led online training course titled Promotions, Discounts, and Coupons course.

General Course Information

How to access the course. The course is available 24/7 on our OroCommerce website. Simply click Resources > Online Courses and then proceed to the Promotions, Discounts and Coupons course.

How to enroll in the course. If you’re an unregistered user, first sign up for an account to start the Promotions, Discounts and Coupons course. If you already have an account, simply log in.

How to use the online course. Once you’ve enrolled in the course, follow the suggested course flow or navigate through desired sections, whichever suits you best. While taking the course, you can track your progress and see which sections and lessons need to be completed. Each section ends with an optional quiz or a practical task to test your understanding of the new concept.

Just so you know, the Promotions, Discounts and Coupons course runs on any mobile device meaning you can even study on the go!

Here’s What You’ll Learn

After completing the Promotions, Discounts and Coupons course, you’ll be able to create promotions for your loyalty programs, work with different types of discounts, generate personalized discount coupons, schedule occasion-specific promotions (i.e. birthdays/anniversaries), restrict promotional campaigns to a specific target audience, configure the best discount strategy, and much more.

Let’s take a closer look at the material covered in each section:

In the Introduction section, course takers will explore the basics of the OroCommerce Promotions engine. You will learn about various types of promotions available in the application and find out how to choose the right discount depending on the sales goal you’re looking to achieve.

The Enable and Configure Promotions and Coupons section explains how to enable promotions and coupons, as well as configure discount strategies to be applied to promotions.

In the Create Different Types of Promotions section, you’ll learn how to create different types of promotions and apply discounts to the whole order or individual line items. You will also learn how to add conditions to setup the exact promotion you want to be implemented.

The Advance Your Promotion with Schedule, Conditions, and Filtered Items to Discount section covers the setup of promotional offers for seasonal occasions such as holidays. It also explains how to restrict promotion visibility for specific websites, customers, or customer groups to make the promotion even more targeted.  

The Create Coupons to Apply Promotion Discount section will teach you to manually generate individual coupons and automatically create coupon batches.

The Apply Coupons, Promotional Discount, and Special Discounts section explains how to add special, one-time personalized discounts for the selected customers and apply multiple discounts, add coupons through the Order page, review all discounts applied to a specific order, as well as manage promotions, coupons and special discounts for the required order on the Order Edit page.

The Issue Reference section is the Q&A part of the course. It provides quick resolutions to common issues that may arise when working with promotions and coupons.


Enroll in our Promotions, Discounts and Coupons course to quickly master the Promotions tool in OroCommerce and strategically use discounts to promote customer loyalty and boost sales.

We hope that you will find this self-paced online training helpful. Let us know what you think in the comments below.


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