How Origin Seal Launched B2B eCommerce for Two Brands in Record Time

Customer Success by the Numbers
Integration
Customer adoption
Launch timeframe

The Challenge
Elastotech and Evco, Origin Seal’s main subsidiaries, each had their own Shopify-based website built and managed separately. These standalone setups created inconsistent experiences, limited visibility, and couldn’t support the complexity of B2B sales.
In practice, that meant:
- No real-time stock or price visibility
- Manual order management through emails and attachments
- No integration with the group’s ERP (Sage X3)
- Fragmented brand presence across disconnected websites
Origin Seal’s CEO, Gilles Nauche, set straightforward goals: strengthen digital visibility, improve the buying experience, and make online sales a meaningful part of total revenue, targeting 30% through digital channels.
Christian Charreire
Project Manager
The Solution
Origin Seal Group selected OroCommerce as the foundation for its new digital strategy and partnered with Synolia, a long-standing OroCommerce implementation expert.
The decision was based on two priorities:
- Finding a platform built for B2B that could natively manage complex pricing, customer hierarchies, and order workflows.
- Working with a trusted partner experienced in large-scale, multi-site rollouts.
To accelerate delivery and control costs, the teams stayed close to OroCommerce’s standard features, focusing on configuration rather than customization.
The first rollout focused on Elastotech, followed by Evco, both built on a shared OroCommerce infrastructure connected to Sage X3. Within four months, Elastotech went live, followed soon after by Evco on the same core architecture.
“It’s the fastest eCommerce project I’ve led,” said Christian Charreire, Project Director. “We went from static websites to a connected sales platform that genuinely supports how our customers buy in record time.”
The new sites introduced a fully transactional experience:
- Self-service tools such as quote creation and reordering
- Real-time pricing visibility
- Multi-warehouse stock availability (“in stock” vs. “in 72 hours”)
- An O-ring calculator that lets buyers generate instant quotes for non-stock items
- Customer-specific pricing tiers with quantity-based rates
- Access to past orders, invoices, and delivery slips
- Advanced search that recognizes both current and legacy product references
- Account hierarchies with role-based access
- A blog to improve search engine optimization

“The platform is very powerful once you understand how it works. The back office is demanding at first, but you quickly understand why: it is designed for B2B operations, not just for traditional eCommerce sites,” explains Léa Bac, communications officer and content manager.
The project also included a POC for OroCommerce’s AI SmartOrder, built to automate purchase order processing. The tool captures emailed or uploaded POs, extracts key data, and creates draft orders directly in the system. It was designed to speed up order validation, reduce input mistakes, and help the sales team handle growing order volumes more efficiently.
“The launch of the new Evco.fr website has freed up sales time and allowed us to refocus our sales administration on converting quotes. It is also a fantastic tool for our new mobile sales force,” says Olivier Séon, Managing Director at Evco.
According to Nabil Ait-Braham, Managing Director at Elastotech, “Elastotech has achieved its goal: 80% of our customers use the Elastotech.eu website to place orders, check prices and stock levels, request quotes, or use our instant price calculator for O-rings.”
With Elastotech and Evco live, the Origin Seal group now plans to stabilize operations, improve UX and SEO, and expand functionality, setting the stage for a unified and scalable B2B model.
“The OroCommerce platform gives us the tools to deliver a faster, more responsive buying experience. We’re now continuing to improve our online visibility and exploring how artificial intelligence can help us better anticipate and serve our customers’ needs,” concludes Gilles Nauche, CEO of the Origin Seal Group.
Highlights
- 70,000+ SKUs per brand
- 2 brands on one platform
- AI SmartOrder automating PO processing