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social-selling-in-b2b

Sales & Marketing

Social Selling in B2B: Does It Really Work? – OroCRM Blog

Markets and buyers have evolved, and social selling in B2B is part of the new paradigm. If you think that social selling won’t work for your company, you should think again.

social-selling-in-b2b

Sales & Marketing

Social Selling in B2B: Does It Really Work? – OroCRM Blog

Markets and buyers have evolved, and social selling in B2B is part of the new paradigm. If you think that social selling won’t work for your company, you should think again.

social-selling-in-b2b

Sales & Marketing

Social Selling in B2B: Does It Really Work? – OroCRM Blog

Markets and buyers have evolved, and social selling in B2B is part of the new paradigm. If you think that social selling won’t work for your company, you should think again.

omnichannel-support

Sales & Marketing

A Guide to Superior Customer Service: Excel with Omnichannel Support

Customers expect to be able to keep in touch with a brand in multiple ways now. Nearly half of your customers will, reportedly, use at least four touchpoints, with a significant percentage using six or more. In many cases, those same customers will switch devices during that contact process.

Improve-Customer-Engagement-through-Knowledge-Base

Sales & Marketing

Tips to Improve Customer Engagement through Knowledge Base

A knowledge base is one of the most powerful tools when it comes to capturing, managing and propagating knowledge across an organization. The reasons to employ such a solution are as numerous, especially for businesses that are always eager to learn more, keep improving, and provide better customer service.

brand advocates in b2b

Sales & Marketing

Actionable Tips on Identifying and Nurturing B2B Brand Advocates

Peer word of mouth recommendations influence over 90% of all B2B buying decisions. It’s vital to identify and nurture those vocal customers who will boost public awareness of your brand. They are known as brand advocates. Chances are they are already all around you.

chatbots-for-customer-service

Sales & Marketing

Chatbots for Customer Service 101

New technologies, such as chatbots and artificial intelligence (AI)-enabled communication make around-the-clock customer service a reality. It’s just another way digital commerce is evolving to give the customer what they want.

chatbots-for-customer-service

Sales & Marketing

Chatbots for Customer Service 101

New technologies, such as chatbots and artificial intelligence (AI)-enabled communication make around-the-clock customer service a reality. It’s just another way digital commerce is evolving to give the customer what they want.

get-ready-for-gdpr-orocrm

Sales & Marketing

Actionable OroCRM Guide to Meeting GDPR Requirements

Download the new free Guide to Getting Ready for GDPR with OroCRM. You’ll get actionable tips on meeting GDPR requirements for businesses that use OroCRM. You’ll also get the information you need to successfully maintain GDPR compliance.

Sales & Marketing

Our B2B eCommerce blog comprises posts on a wide range of topics any B2B eCommerce market player will find useful. We share only latest industry news, highlight most innovative technologies and proven B2B best practices, and announce high-profile events orchestrating the B2B eCommerce space. Our experts provide actionable marketing advice to help you fuel up your business evolvement. To introduce OroCommerce, the first genuine B2B platform, and educate our customers on its extensive set of features, we offer guided tutorials,functionality overviews, and latest product advancements. Subscribe to our blog to take advantage of the booming eCommerce market.

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