Join our round-table discussion on June 8th at 9am PST to learn from the industry leaders and top analysts how to leverage sales and marketing tools and tactics to successfully grow your online business.
Key takeaways include:
- Benefits of using a multi-channel CRM system for omnichannel businesses ;
- Delving into why it’s critical to keep track of every single customer interaction across marketing, sales, and customer support touchpoints and have a holistic view of each customer;
- Strategies to improve user experience to entice and retain customers;
- Overview of must-have features a CRM solution should have to allow online merchants for effective selling.
Featured webinar speakers include:
Kate Leggett, Featured Speaker, VP and Principal Analyst at Forrester – Kate is a seasoned expert on CRM and customer service strategies and a published author of analytical materials covering latest trends and best practices within customer service.
Yoav Kutner, CEO and co-founder of Oro, Inc. After Magento where he was the co-founder and CTO, Yoav established Oro to build highly customizable and full-featured business solutions for customer relationship management and B2B eCommerce.
Tink Taylor, founder and President of dotmailer, Tink has an extensive expertise in digital communications and was instrumental in digital marketing development across the UK and the USA.
Learn more on the Sales and Marketing Tools for Merchants webinar today!